Reviews (4,665)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing Shopify stores, noting its ability to consolidate multiple functionalities into one platform. It features customizable templates, conversion-optimized widgets, and a user-friendly drag-and-drop interface that requires no coding. Key features like countdown timers and custom code additions are particularly valued. Merchants also commend the app for its smooth performance across devices and exceptional customer support, which includes responsiveness and technical assistance, contributing to minimized downtime and increased productivity.

August 24, 2023

I have been using Gempages for about a month now and it has been an incredible experience so far. To start, this app is incredibly user friendly and there are no limitations to what you can create. Whenever i experience some challenges, the support team is always there to help. Keep in mind that the time of day you'll get active support depends on your time zone, but they will always get back to you in a very timely manner. Whenever I chat with support they are there every step of the way to help me. That has been the best part of using the service. The price is also very affordable, which is what drew me into it at first when I compared it to similar apps. I started building one page as part of the free option then quickly realized how much value for money there is with this app so I have now built out more pages. I also love how there is a minimal learning curve. I HIGHLY recommend GemPages!!!!

Elixir Naturals
Canada
27 days using the app
GEMCOMMERCE CO., LTD replied September 24, 2023

Hi there,

Thank you so much for taking the time to provide feedback. We're so happy to hear that you and your team find GemPages helpful to your projects. We are also so delighted that you rated our service 5 star as we strive to provide the best customer service for all our customers.

Don't hesitate to reach us if we can do anything to assist!

Best wishes!

April 11, 2022

I have used several plugins for creating pages, but in the end, only GemPages still exists in my store, because it is very easy to use, and problems can be solved quickly. Sarah can always reply to my messages in a timely manner and put My problem solved, this is the best plugin for creating pages

Reliable Quality Yet Affordable
China
27 days using the app
February 27, 2023

Great Support! I had a very good experience so far with you support and the customer Support Name Letty had made a very fast and good customer service and gempages is also easy to use and one of the best page builder worldwide

thehoneyhugs
Switzerland
27 days using the app
GEMCOMMERCE CO., LTD replied February 28, 2023

Thank you for leaving us this such wonderful review! We are thrilled that you enjoyed your experience with GemPages editor and our support service!
We're always there to assist whenever you need!

Happy Selling!

Edited December 1, 2018

Superb application with a customer service, great, this application really gives a plus to the shop, extremely varied possibility, I recommend, it is an essential application.

MAO BIJOUX
France
27 days using the app
January 11, 2021

Like many of you, I have a large store with over 200 products, and about 15 installed Shopify Apps. I was hesitant because I was concerned it would require having to go through and reformatting all of our current inventory pages. So when I took the leap, those concerns quickly evaporated, and our store promptly began to evolve and truly shine with the help of a great service team and easy integration with the GemPages company. I highly recommend this company, and my only regret was not committing to them sooner, wonderful people, fantastic company. Ralph Turchiano CEO AlchePharma

AlchePharma
United States
27 days using the app
July 15, 2020

I am trying to make a landing page by GemPages but I am not familiar with making it so keep asking questions to the support team and Tina is very helpful and responsive to help me solved all the issues. Very good support!

Ambience Zone
Hong Kong SAR
27 days using the app
November 15, 2017

This has by far been the best customer service with any of the apps i have downloaded at shopify.
Not only is gem pages a great page builder with a very simple interface, which is easy to learn and extreme versatile with the tools, but the customer support to help you get what you need done is incomparable.
i usually never write reviews and this is my first one ever, but i really feel the need to mention how helpful, courteous and since the support was compared to many apps that doen respond to you for days. A happy paying customer getting more than their moneys worth!

One432 2
United States
27 days using the app
August 31, 2020

Excellent experience and customer service. You can personalize your home and product page easily. Highly recommended

The New Cases
France
27 days using the app
June 6, 2023

There aren't even enough words to explain how amazing the GemPages support is. The page builder itself is an absolute no brainer but there's nothing better in this world than an excellent customer support that takes the extra mile for each request - and the GemPages support is on point every time - no matter how complicated or complex my (code specific) requests are.

Thanks for an amazing app and an phenomenal team!

Boomico
Germany
27 days using the app
GEMCOMMERCE CO., LTD replied June 7, 2023

Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. Our support team will definitely be happy to read what you wrote. We make customer experience and satisfaction our top priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to having more great experiences in the future!

August 22, 2023

Customer Support is top tier, they can fix any problem easily.
The builder is easy to use & worth the investment.

Mirmurr
Hungary
27 days using the app