Reviews (5,001)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for boosting sales and conversions with features like post-purchase funnels and extensive customization options. Its drag-and-drop interface and variety of widgets allow for creating unique, professional stores without advanced coding. The wide range of templates and free custom coding options are also highlighted. Customer support is praised for being responsive, professional, and helpful, providing clear, detailed guidance that enhances the user experience.
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I am experiencing considerable frustration as I attempt to update my Impulse theme to version 7.2.0, only to find that the Gempages becomes wonky And will not display the page in the process. This issue is particularly concerning as I rely on it to operate the landing page for my subscription box service.
Unfortunately, after receiving an initial response from support, I provided the requested ...
Hi Cheri!
We offer our sincerest apologies for the inconvenience caused to you due to the recent support experience. We recognize that our service team did not meet their ...
These guys charged me for 13 months of 29.99 charges of this app after my store closed and I paused Shopify. I didn't ever uninstall it, I thought it was paused. I literally asked them in several emails to reconsider, refund only half, etc and they wouldn't budge, blaming me, their customer for not uninstalling the app.
They would only refund one month citing "fairness to all" in the refund ...
Hi Nico,
We deeply apologize for the inconvenience you've faced and appreciate your feedback. We understand your frustration regarding the unexpected charges while your store ...
WANT TO GO BACK TO FREE PLAN, ITS NOT POSSIBLE SINCE THEY HAVE NOT HAVE THE OPTION ANYMORE!
Dear Esteemed Customer,
We extend our sincere apologies for any inconvenience you may have experienced. In our commitment to ensuring a smooth transition and guaranteeing the ...
Having a really hard time with page load speeds. I have done everything possible with reducing image files sizes and having both mobile and desktop versions. Removed all JS and other apps. But this I cannot get any of these gem pages to speed up. It takes longer to load than my native theme. This is so embarrassing, I feel sorry for my customers and not getting any help from support. Looks like I ...
It was incredibly user-friendly and reasonably priced at the beginning. However, some troublesome issues have arisen now. Here are the pros and cons of my personal experience for your reference:
There is a limitation on the number of products on the landing page.
There is a noticeable color discrepancy issue after uploading images. While it can be resolved by uploading them to the Shopify folder ...
We are so delighted that you rate our support 5 Star. We strive to provide just that for all our customers. We're excited to be your companion as you watch your business ...
Much better than the Shopify native page editor, but the amount of bugs in the app has extensively added to the amount of time I needed to use it effectively. Although the functionality when working properly is quite robust, the bugs make it extremely frustrating to use effectively, not to mention the amount of time it takes fixing things that shouldn't need a work around.
Hi Ryan,
Thank you for your valuable feedback.
We are truly sorry that GemPages might not meet your expectations. We take great pride in our work, and our hope is always that ...
This app uses works fine. But now is just chaos.
It is overwriting the code, buttons become double, etc...
Since our customers started to write on social media about all the mistakes this app is causing and it started to damage our image against our customers we decided to delete this app.
I would not advise using this app.
Their customer service became very poor, they just send you articles to ...
Hi Marcos,
Sorry to hear that you had issues with the use of our product.
I have checked this case again and it appeared that the issue was happened after you added ...
Once installed and tried (a payed plan) you can't cancel the plan without completely removing the app. Really a pain in the ass to just try it for one or two months in this way. Can't advise anyone to use it.
Hi Rick,
Thank you for letting us know about the issue you’ve encountered.
However, it’s under Shopify policy that we need to remove the app to cancel the current ...
2 years of using my site wiped clean, gem pages was not able to help me put my pages back in place.
Discovered today that GemPages do not support Shopify's native translation system, as the pages are hardcoded into the theme's templates. Amazing. And offering a 15% discount on Weglot does not compensate for this. We just got rid of Weglot precisely because it's very expensive, and GemPages locks us in.
Dear Julie,
We really appreciate you taking the time to provide us with your valuable feedback, and we understand your frustration when our product does not satisfy your ...