Reviews (4,239)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly, customizable features that allow for the creation of tailored websites without coding knowledge. Its drag-and-drop functionality and seamless Shopify integration are highly valued. Merchants also commend its flexibility in creating various page types and transferring pages between Shopify stores. The technical support team is praised for their promptness and expertise. Regular updates, improvements, and the potential to increase conversion rates are also appreciated.

April 23, 2024

Other ratings here are about how good something works, and indeed GemPages does a good job. But what really matters to me is also what happens when something doesn‘t work. Here, the custumer support really comes to shine. In a really friendly manner you can be sure that your problem will be solved.

wasserfilteronline.com
Germany
About 2 months using the app
April 29, 2024

I have just been getting started with GemPages and the customer support has been fantastic answering all my questions.

Fetch Forever LLC
United States
About 2 years using the app
April 15, 2024

My go to web builder! Not only makes things much easier, the Customer Service is top-shelf. Always appreciate the team behind the app. Responsive and always Super helpful!

SealyHome Canada
Canada
Over 1 year using the app
April 17, 2024

Amazing app, their new V7 editor is top of the line and way better than like pagefly. Customer service is very very fast and always helpful. This is worth the spend.

Dystopiaproductions
Canada
About 1 year using the app
March 27, 2024

The gempages plug-in is very, very important to my work. It is the most important partner in making web pages! Especially their customer service team. When I have any questions, as long as their customer service appears, all my problems will be solved! This is an experience I have never had before using so many plug-ins. Moreover, their plug-ins are very smooth and have an automatic saving function. You don’t need to worry about any web pages crashing and causing your pages to be lost. They are really too powerful.

我的商店
United States
6 months using the app
May 11, 2024

Extremely satisfied with using GemPages. My website is getting so much better! When I reached out to support, I received prompt and knowledgeable assistance from Anthony. He even followed up the next day to ask if everything was going well. The responsiveness and expertise of the support team really stands out. I'm very pleased with my experience using GemPages and would highly recommend it to others.

Vamejo Design
Netherlands
About 1 month using the app
May 28, 2024

I am incredibly satisfied with GemPages and how the app functions. The user interface is intuitive and easy to navigate, making the process of creating and customizing pages seamless and enjoyable. The range of features and flexibility it offers is truly impressive!

What stands out the most, however, is their outstanding customer support. They respond quickly, are extremely helpful, and go above and beyond to resolve any issues or answer any questions. Their dedication to providing top-notch support is evident and greatly appreciated.

Overall, I couldn't be happier with GemPages. The app is fantastic, and the customer service is exceptional. Highly recommended! 5/5 Stars!

Extra thanks to Morgen this time for solving a problem i hade!

ShopyStore
Sweden
About 1 month using the app
May 22, 2024

I have not started the app yet, I was very impressed with what I saw and how I could transform my pages with relative ease, but I had some initial question so I went to the chat feature. Initially it came back with the message that I would get a reply in a few hours...HOURS? I began to read some information on the page and Pauline came within MINUTES...Phew!

Pauline answered my questions, gave me some links I could follow and assured me that they would always be available for assistance as well to walk us through an issue. Enough said...I am moving forward!

THANKS PAULINE...you ROCK

Silver Fox Gifts
United States
9 days using the app
March 13, 2024

This application is perfect, everything is customizable and you can really make extraordinary pages and sites. What's also great is the customer service, which is always there when you need it.

IDILI™
France
Over 2 years using the app
May 10, 2024

GemPages has been a real gem in building my new Shopify store! It's so easy to use and has all I need. Also, their team has excellent dedicated customer support, that quickly responds and solves my issues. Way to go!

My Handy Store
Serbia
4 months using the app