Reviews (4,817)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting sales and conversion rates through its post-purchase sales funnels and comprehensive platform, reducing the need for additional apps. Its user-friendly drag-and-drop interface and customizable templates allow merchants without coding skills to create professional-looking pages. The app offers a range of widgets for extensive customization, performs well with fast loading times, and integrates smoothly with Shopify. Customer support is often highlighted for its quick and effective service, with staff members like Justin, Ken, and Miley receiving specific praise for their assistance.

January 9, 2023

Take it from a total website building/designing noob, GemPages has been amazing to use. So much of it is super intuitive and the drag/drop functionality is great for getting your content on the page, then tweaking the little things til you achieve the perfect look across devices. The few times I've run into a roadblock, their support via chat (both Jane & Mona) has been a godsend. So glad I chose GemPages!

Hoist & Halyard
United States
About 1 month using the app
July 26, 2018

Easy drag and drop customizability gave me the ability to create highly professional sub-pages without coding. The great feature set makes for very flexible designs. Moreover, the support offered is fast and friendly. They answered all my queries and went above and beyond in helping me use the app.

Maria Flower Store
Australia
About 1 month using the app
February 16, 2023

Franchement !! Le support client est vraiment compétent !! des que vous êtes bloqué pour faire quelque chose, il débloque la situation direct ! C'est éditeur de page est vraiment génial ! et le support client vraiment compétent !!

Vibraskin
France
About 1 month using the app
GEMCOMMERCE CO., LTD replied February 16, 2023

Great to hear that you had a positive experience with our support team! We take great pride in providing exceptional customer service, and we're thrilled to hear that our team was able to quickly resolve any issues that you encountered. We're also glad to hear that you're enjoying the features of our page editor. Thank you for choosing us, and we appreciate your kind words about our team's competence. If you need anything else in the future, don't hesitate to reach out.

December 18, 2020

Customer service is awesome. Was able to get help at 3AM even! Overall just a really good app. Thanks for the help

Simpl. Bands
United States
About 1 month using the app
June 18, 2023

I'm quite new to Gem Pages but I like the service already. Team and Support are very helpful and provide assistance fast and of a high quality. I've deleted by error one of the pages I was working on and they were able to restore it in 5 minutes. Really recommend this product.

MyLumition
France
About 1 month using the app
GEMCOMMERCE CO., LTD replied June 18, 2023

I would like to express my sincere gratitude for your recommendation! Don't hesitate to let us know if there is anything more we can do to help. We're always happy to assist!

August 16, 2022

Amazing app, and the dev team are very responsive. Lots of customisation options to meet any e-commervce requirement. Would recommend

Snauki
Australia
About 1 month using the app
GEMCOMMERCE CO., LTD replied August 16, 2022

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. We are looking forward to giving you an even better experience in the future.

We're always there to assist whenever you need!

Happy Selling!

Cindy | GemPages Customer Success team

March 10, 2021

Perfect for custom design. If you dont know how to use codes, the developers will help you in this app! Really good service. Special thanks to April! :)

http://cannavaro.nl/
Netherlands
About 1 month using the app
June 15, 2022

Great app and they're very helpful if you have a problem. Very friendly and helpful team, prompt replies and needs are solved very perfectly. Would recommend to everyone trying to develop a better website.

onforuled
China
About 1 month using the app
GEMCOMMERCE CO., LTD replied June 22, 2022

Thank you for leaving us this such wonderful review, NAME! We are thrilled that you enjoyed your experience with GemPages editor and our support service!

We're always there to assist whenever you need!
Happy Selling!

GemPages Customer Success Team

June 13, 2023

The best customer service you could ask for, always respond fast and help you until your satisfied. Very polite and patient staff, have never had a bad experience with them. Anthony was very patient working with me and was super helpful and polite.

ROC
Australia
About 1 month using the app
GEMCOMMERCE CO., LTD replied June 14, 2023

Thank you so much for taking the time to provide feedback. We are so delighted that you rated our service 5 star as we strive to provide the best customer service for all our customers.

Don't hesitate to reach us if we can do anything to assist!

Best wishes!

January 12, 2023

Coole App und der Support ist hervorragend und richtig schnell. Ich kann die App nur empfehlen, denn erst damit erhalten die Shopify Seiten den letzten Schliff. Umfangreiche Funktionen und Tools ...

Satimos
Germany
About 1 month using the app
GEMCOMMERCE CO., LTD replied January 15, 2023

Thank you so much for your positive rating. We're happy that you're happy, and we're looking forward to providing you with an even better experience in the future.