Reviews (4,989)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its post-purchase sales funnels and all-in-one platform, reducing the need for additional apps and simplifying store management. Its user-friendly design tools and templates allow for easy creation of unique, professional pages without coding. Features include a drag-and-drop builder, extensive customization, and free custom code integration. Seamless app integration and highly responsive, effective customer support enhance its functionality and user experience.

December 13, 2018

good app i reccommanded for you buisness. just perfect for create subpage and home page. You can personnalize and it s good.

Hyginet
France
About 1 month using the app
January 9, 2023

I have never experienced such a good level of support from any business and I have used many.

The impression I have is that they are focused on getting to the bottom of your problem and finding a solution if it is needed (or point you in the right direction).

They are amazing and so is their product.

LUXZZ
United States
About 1 month using the app
GEMCOMMERCE CO., LTD replied January 11, 2023

Hi,

Your review helps us so much and we can’t thank you enough for taking the time to write it. Providing an enthusiastic service to our clients is very important to us, so to know we’re coming through is a big win!

All the best

November 20, 2019

Gempage, should be stay secret...
It's such a wonderfull APP.
Easy to use, I can edit, and create ALL my page AS I WANT.
I don't know what to say: WHAOUUUU!
I don't use more than 20% of the possibility, but I see how much I can do with.
Furthermore, the support is reactive and they do all their best to help us.
For me, it's my ultimate Template. I'm happy to be free of premium template, where I need a developer, to change a color and a text! Thanks, you rock!

TIC-TAC-POP.com
France
About 1 month using the app
May 6, 2020

Before I used gempages I had bought a theme on themeforest but it was almost impossible to use because it was so slow and the instructions were so unclear. I don't know anything about coding but I found out about gempages and it made it very easy to build a professional looking website. There are a few things that can be hard to figure out at first but the customer support team is great and answers all questions!

Cozy Home Decor Co.
United States
About 1 month using the app
December 15, 2022

Wir müssen echt ein Lob aussprechen. Wir nutzen mit mehreren Shops GemPage seit über 3 Jahre. Der Support ist einfach nur perfekt. Es wird immer und immer und immer wieder geholfen. Meistens sofort! Echt kompetente Mitarbeiter! einfach nur TOP!!!! Würden auch 10 Sterne geben!

AnatomyLife Shop
Germany
About 1 month using the app
GEMCOMMERCE CO., LTD replied December 16, 2022

Hi there,
Glad to know that your time and effort spent with us was worthwhile. Nothing could make us happier. Contact us via live chat or email to support@gempages.help if you have any other concerns. Our professional customer services is always here to help.

Edited July 31, 2024

Update: I'm working on this again 1 year later and still having similar issues. The platform is slow to load and support are not online during European business hours.

App is good but support are rarely online, or at least not online during our normal business hours in the UK. So we send report requests then do not hear back for hours. With other apps at this price and of a similar nature there is always some support around to help.

MAHI Leather
United Kingdom
Over 3 years using the app
GEMCOMMERCE CO., LTD replied January 11, 2023

Hi Jamie,

Please accept my apologies for the recent frustration you've experienced. The GemPages Team always try our best to cover 24/7 across different timezones. Our sincerest apology if at some points you have experienced a longer waiting time due to our high volume of requests.

Please let us know your concerns, if any. We guarantee that we will do everything in our power to ensure that you are completely satisfied.

James | GemPages Customer Success Manager

February 5, 2020

This is the best app in the Shopify AppStore. I'm able to do anything I want in terms of web design. I don't know how to code and I'm still able to create a badass website. If you take your store seriously install this app. Best customer service in the game.

Hunter Boards
Portugal
About 1 month using the app
August 14, 2023

Had a great experience with GemPages! The customer support is genuinely so amazing, Bella and her team fixed a problem that I've been having in less than 30 minutes. Truly so grateful.

RSquared
United States
About 1 month using the app
September 6, 2023

Very good website for e-commerce and customer service is excellent

LFG
France
About 1 month using the app
March 29, 2023

I had to switch from another page builder because of issues with the buttons on the site not working. Gempages has the absolute best templates. The interface is also very intuitive and easy to use. Jane has been my tutor teaching me how to use the app and she has been absolutely wonderful

Abebe+Booker
United States
About 1 month using the app
GEMCOMMERCE CO., LTD replied April 2, 2023

Thank you for spending your time leaving this review. Thrilled to hear that you have amazing experience with GemPages and our service!

Don't hesitate to reach us via live chat or email, if you need assistance. Thank you again!