Reviews (2,563)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting conversion rates and enhancing site aesthetics with its easy-to-use drag-and-drop interface and extensive customization options, requiring no coding skills. Features like A/B testing and AI enhancements optimize page designs, while integration with third-party apps adds versatility. The support team is noted for being responsive and efficient, often providing more than basic assistance.

February 18, 2025

Got help really quickly and guided me through everything!

On My Weights
Netherlands
5 months using the app
February 10, 2025

I've received an excellent help from support! Thanks so much Miley!

CuiPet
Spain
About 2 months using the app
November 17, 2024

Very good customer support! Edward responded quickly to my request and ultimately solved my problem. I'm very happy that it was so quick and uncomplicated, even though I knew almost nothing about GemPages.

Friseursalon by Vali
Germany
Over 1 year using the app
January 28, 2025

Solid platform makes marketing super easy. High quality and professional websites

Galactic Gaming
United Kingdom
About 1 month using the app
July 17, 2024

Very in-depth and customizable page builder with super helpful support which will assist you with any issues.

DNX - Do Not Cross
United States
About 1 year using the app
September 4, 2024

The app itself is useful for smaller teams on a single site. Due to its complexity and lots of functionality, it can slightly malfunction from time to time... however the support team is stellar and will go above and beyond to get you taken care of.

Shop SlimFast
United States
Almost 4 years using the app
June 27, 2024

Celia's help was perfect, especially for the integration of widebundle, Celia M showed different integration technique, and everything works perfectly, I am sincerely satisfied with her work and I really recommend you gempage for their involvement when you have problems.

Nidyan
France
2 months using the app
June 26, 2024

As an e-commerce business owner with about 100 memberships, I deal with online support chats all the time, and most of them are crap. However, GemPages truly stands out as an exception. Their support team is nothing short of amazing. Special praise to Jane!
Every representative I've interacted with has been knowledgeable, friendly, and incredibly helpful. They consistently go above and beyond to ...

Tatagoyoga
United States
15 days using the app
August 27, 2024

This app is great, it allows you to publish one well designed page for completely free. These are high converting pages that make your website look much more professional than shopify themes. The best part about this app is customer service, Roxanne was great, always wanting to help and going beyond expectations, thank you very much. I would recommend this app to everyone looking to increase ...

My Store
Spain
3 days using the app
Edited April 7, 2025

I have observed that the fixed background effect does not function on iOS devices when the design is created using GemPages. However, when implemented through the Shopify editor, the fixed background operates correctly across all devices. This suggests the issue lies with GemPages, not iOS limitations. Additionally, the customer support response has been dismissive, attributing the problem to iOS ...

Fahriamo
Finland
7 months using the app
GEMCOMMERCE CO., LTD replied April 9, 2025

Dear Fasiha,

Thank you for taking the time to share your feedback. I’m Auri, Customer Support Manager at GemPages, and I want to sincerely apologise for the frustration you’ ...