Reviews (2,612)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its customization capabilities that enhance sales and engagement without needing advanced coding skills. It features a user-friendly drag-and-drop interface, professional templates, and advanced functionalities like A/B testing and third-party integrations. The customer support is particularly valued for its responsiveness and effectiveness in troubleshooting, often involving direct shop access for seamless issue resolution.

March 1, 2025

User friendly.

Southern Skeins
United States
10 months using the app
November 26, 2024

Very customizable, and intuitive to use. Support basically always responds within 10 minutes and helped me out with multiple issues with ease.

Ivory Chapters
United States
3 days using the app
December 10, 2024

I had the pleasure of working with Tina while resolving several challenges I faced with GemPages, and I cannot express how incredibly helpful and professional she was throughout the process. From the very first interaction, it was clear that Tina possesses an in-depth understanding of GemPages and a remarkable ability to troubleshoot effectively.

One of the aspects I appreciated most was Tina’s ...

Calico Wood Signs
United States
6 days using the app
April 1, 2025

Love the customer service ,thanks to Pauline for the dedicated help , first time user btw

S E R E N E
Hong Kong SAR
About 8 hours using the app
December 12, 2024

Service SAV / Technique très réactif, à l'écoute et impliqué ! Ils font de leur meilleur pour assurer votre satisfaction jusqu'à développer des lignes de code pour vous. Le logiciel est assez intuitif ! Je recommande.

Une mention spéciale pour Kayle, Orion et toute l'équipe technique !

Muuse Beauty
France
3 months using the app
Edited April 7, 2025

I have observed that the fixed background effect does not function on iOS devices when the design is created using GemPages. However, when implemented through the Shopify editor, the fixed background operates correctly across all devices. This suggests the issue lies with GemPages, not iOS limitations. Additionally, the customer support response has been dismissive, attributing the problem to iOS ...

Fahriamo
Finland
7 months using the app
GEMCOMMERCE CO., LTD replied April 9, 2025

Dear Fasiha,

Thank you for taking the time to share your feedback. I’m Auri, Customer Support Manager at GemPages, and I want to sincerely apologise for the frustration you’ ...

August 17, 2024

GemPages has allowed me to fully display the vision I have for my brand and website. It's super-easy to use, and when I hit a snag and need help, they're always eager to ensure they've satisfied the concern or question.

Maxen Health
United States
5 months using the app
November 23, 2024

GemPages is a really good and easy to use website builder. It has many templates and sections to choose from that makes the stores look 10 times better. Their customer service is also really good so I am very satisfied with the app

SkyKompakt
Australia
About 24 hours using the app
November 20, 2024

Great app. The new version has new functionalities and is fully customizable. Their support team is one of the best on Shopify, they are available and very responsive. I tried using other page builders in the past, for me the user interface and the overall user experience are unmatchable. Definitely recommend!

Iron Arc Solutions
United Kingdom
3 days using the app
November 17, 2024

App works well with shopify, AND with other apps. Their new AI feature is quite helpful for starting new landing pages.

But the best part is their support. They always answer quickly and make sure we are satisfied with the resolution.

My Store
United States
1 day using the app