Reviews (4,685)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing Shopify stores, noting its ability to consolidate multiple functionalities into one platform. It features customizable templates, conversion-optimized widgets, and a user-friendly drag-and-drop interface that requires no coding. Key features like countdown timers and custom code additions are particularly valued. Merchants also commend the app for its smooth performance across devices and exceptional customer support, which includes responsiveness and technical assistance, contributing to minimized downtime and increased productivity.

November 1, 2019

the app is good, the customer service it's amazing! I like it overall, some bugs might happens but just ask for help at the chat, and they will either fix it for you or provide you assistance, you can fix it yourself, regardless your level of experience

Capas Premium
Brazil
20 days using the app
March 2, 2022

Been using it for a few weeks with no issues. Super good customer support + is so much better than just using normal themes, makes your site look more legitimate, can't wait to see my conversion rate!

Galaxy Orb
United States
20 days using the app
GEMCOMMERCE CO., LTD replied March 3, 2022

Thank you so much for your review. We are thrilled that you are enjoying the app and that you found it easy to use! It's looking awesome!
Feel free to let us know whenever you need assistance!

July 16, 2018

I have recommended GemPages to a friend of mine. My experience with them has been a positive one. They resolve issues fast and give you the opportunity to create a store you envision rather than work with stiff templates.

Vsual Expressen
United States
20 days using the app
April 4, 2022

Amazing, It has allowed us to test landing pages for conversion without using any code at all. It works perfectly on shopify, easy to use, has excellent features and even better customer service.

NATIVA5
Mexico
20 days using the app
September 23, 2022

Definitely, one of the best customer experiences I have gotten from any of those web page builders out there! CS is super quick and does an amazing job at assisting every needs.

Enchanted Incendio Wand
France
20 days using the app
GEMCOMMERCE CO., LTD replied September 25, 2022

Thank you so much for leaving us a review!

It really means a lot to us to hear that GemPages has been easy to use and a lifesaver. Your honest feedback about the positive experience motivates us to continue improving the app for you!

If there is anything more we can do to assist, please do let us know via live chat or email support@gempages.help. Thank you very much!

June 16, 2018

This is an amazing app for someone like myself who does not know how to code. I would recommend this over the other apps that Shopify offers for drag and drop. The couple things that I would update to get to a 5 star would be customer service is really good, but because they are outnumbered by the questions when you need something answered fast, sometimes you have to wait a while. Like I said the customer service is good and that is something they can fix by just adding a few people to manage the workload and also have some tutorials available for the more simple stuff. The only other thing I would suggest is making headers and foots available so you can control them in the app and not have to use the one in your Shopify template and sticky objects. Other then that it is really easy to use and if you have tried Wix and keep things consistent is not an easy thing. This app has done that for designers and gets you an amazing website with no coding necessary unless you really need something very customizable.

Btc Test Site
United States
Over 1 year using the app
December 4, 2019

Best page builder ever, simple and easy to use....and the best part about GemPages is the support team, these guys are so kind and friendly and are always there for help and go that extra mile to ensure customer satisfaction

lilwhiskers
India
20 days using the app
October 15, 2019

If you are looking for an app that will transform your page to look like a brand, them GemPages is your magic potion! The team there is simply amazing, work relentlessly and are super responsive, they do know their stuff. My first time to use GemPage and I feel like I have been using it for years, they even give you video tutorials for the specific issue you have! Shoutout to Cindy and Ann, super reps. Am giving you guys 7-stars! ⭐⭐⭐⭐⭐⭐⭐

High Bootz
Kenya
20 days using the app
April 25, 2018

Application has been amazingly easy to use. As a person with no prior knowledge to coding, Gem pages has helped me out tremendously. One of the best things i love is the live chat feature, the staff on the chat line, especially Chris, has been extremely helpful and enjoyable to talk to! Love it

The Coffee Symphony
Singapore
19 days using the app
January 13, 2020

I used it. My trial version ended, I asked for an extension, then they extended it. Very good customer service. I definitely would purchase a plan!

Rose Teddy Ph
Philippines
19 days using the app