Reviews (4,989)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its post-purchase sales funnels and all-in-one platform, reducing the need for additional apps and simplifying store management. Its user-friendly design tools and templates allow for easy creation of unique, professional pages without coding. Features include a drag-and-drop builder, extensive customization, and free custom code integration. Seamless app integration and highly responsive, effective customer support enhance its functionality and user experience.

October 5, 2020

Excellent app - I've used this on 4 different websites now with great results. Super easy to use, and doesn't load down your website with a tonne of code that makes it slow. I can make a beautiful website in less than a day using GemPages, making it so easy to test different products quickly and efficiently. Support is always quick and helpful, with all my problems being solved easily in less that 24 hours. I recommend GemPages to everyone!

Tree Toys
Australia
About 1 month using the app
May 5, 2020

As someone who doesn't know any HTML or CSS coding, Gempages made building my shopify site much easier! Customer Service has also been fantastic whenever I needed help, especially Tina!

Ascot Chang
Hong Kong SAR
About 1 month using the app
Edited July 20, 2020

Do you know Richard the lionheart?
In the support team of this app there a person named Leo that are a real lion not just the heart.
Leo, my friend you ROCK!

Mystime
Saudi Arabia
About 1 month using the app
Edited November 16, 2018

Gem Pages is a great page builder for any serious store owner. I highly recommend to use this app if you want really professional looking pages.
The company is obviously overseas so time frames are different for communication but they always get back to me in regards to any queries and this is my second store I have with them now.

Thelas McDonald

Bootsy Baby
Australia
About 1 month using the app
October 10, 2018

here is your message:
this app help me to do my first landing page ! it's a great app very smart and usefull. i also make my homepage with GemPages and i can change it very easily. +++

HyperAchat
France
About 1 month using the app
June 6, 2023

I really have a great experience with GEM pages. Most of the things I can do by myself. If it is to diffcult or I'm stuck i can always contact the supportteam for a fast response!

De sanitairshop
Netherlands
About 1 month using the app
February 4, 2020

I tried most of the page building apps on the market and GemPages is by far the most user friendly. The support is amazing !

E-Zen
France
About 1 month using the app
February 7, 2024

Wow!! I am impressed by the way the support team handles all the issues with the Page builder, the knows exactly how everything works.

I had an issue with the product page and I contacted them and they fixed it right away now my product page looks amazing, so I am switching to their Page builder.

I would have loved to provide them with 10 stars review, top-notch!!!

Knightsbridge Sleep Solutions LLC
United States
About 1 month using the app
April 28, 2021

Leo is very helpful and kind, he solved my concern very quickly and kindly which make me very happy, thank you so much

QuickGlamor
United Kingdom
About 1 month using the app
April 28, 2024

It is a scam they steal your money never subscribe !!!
They will never give you a refund or youw ould be able to downgrade your plan, once you subscribe !

ThemePagesAcademy
Poland
21 days using the app
GEMCOMMERCE CO., LTD replied May 2, 2024

Dear ThemePagesAcademy,

We appreciate you taking the time to share your feedback with us, and we're genuinely sorry to hear about your experience. However, we would like to address some misconceptions in your review.

Firstly, we assure you that we are not a scam. We value the trust of our customers and strive to provide exceptional service. Many of our customers have been with us for a significant period, which speaks to our credibility. If we were indeed a scam, we believe that numerous customers would have left by now.

Regarding refunds, we want to clarify that we have a dedicated customer support team available to assist with any concerns or refund requests. However, we have not received any communication from you regarding a refund. If you believe you are eligible for a refund as per our refund policies, we encourage you to reach out to our customer support team so we can assist you promptly. We have successfully facilitated refunds for eligible customers following our policies.

Additionally, downgrading your plan is a straightforward process that can be easily handled by contacting our customer support team. We have assisted numerous customers in downgrading their plans to better suit their needs. This manual process helps us ensure better management of the billing system, as we operate under the billing control of Shopify.

Once again, we apologize for any inconvenience you may have experienced, and we hope to have the opportunity to address your concerns and improve your experience with us. Please feel free to reach out to our customer support team for further assistance.

Best regards,
GemPages Customer Support Team