Reviews (4,808)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting sales and conversion rates through its post-purchase sales funnels and comprehensive platform, reducing the need for additional apps. Its user-friendly drag-and-drop interface and customizable templates allow merchants without coding skills to create professional-looking pages. The app offers a range of widgets for extensive customization, performs well with fast loading times, and integrates smoothly with Shopify. Customer support is often highlighted for its quick and effective service, with staff members like Justin, Ken, and Miley receiving specific praise for their assistance.

June 10, 2020

The UX is very friendly and very good support (fast reply). I recommend this app. Thank you very much

esther bancel
France
16 days using the app
May 6, 2018

Very good app! I recommend. Customer service responds really fast !

Test Florian Work
France
16 days using the app
March 5, 2021

We used to use Shogun but after continues problems and lack of help from them, we moved over to Gempages. The best thing we've done! You get so much more for such an amazing price. They provide fantastic customer service, have helped me out every time within 24 hours. I love the fact that they have a live chat, it's so incredibly handy and now I no longer have to wait days for help over email. I feel more creative now using Gempages. I highly recommend them!

Tonic Studios
United Kingdom
16 days using the app
GEMCOMMERCE CO., LTD replied March 5, 2021

Thank you so much for your review and recommendation! Happy to hear that GemPages provided you the customisation options that you were looking for! Also, we are happy that our support team was prompt in their response, and that they were able to help you. Thank you very much for using GemPages!

Let us know via live chat or email support@gempages.help if there is anything else that we can help you with!

James | Customer Success Manager

March 31, 2022

Une superbe application pour tunneliser toutes les pages du site et personnaliser facilement l'interface ! Le service client est particulièrement disponible et très aidant. Je recommande !

L'ODAÏTÈS
France
16 days using the app
March 2, 2021

Very good page builder! Very easy and reliable to use and the support is also very fast and super good.

Little Dragon Shisha
Germany
16 days using the app
GEMCOMMERCE CO., LTD replied March 5, 2021

Thank you for taking the time to share this positive rating! I will surely pass your kind words to our team.

Don't hesitate to reach us via live chat or email, if you need assistance. Thank you again!

Edited May 8, 2020

I transferred to Gem Pages from Shogun (I was using Shogun for years). It was the best move ever, as Gem Pages provides me with the flexibility to customize my pages and has beautiful layouts to choose from. Great pricing as well ($29 Gem Pages vs. $99 Shogun).

I’m able to also easily transfer templates between stores so I don’t have to spend time making the same page again. This is a huge time saver!

THE LASH SHOP
Canada
16 days using the app
June 23, 2022

The Gempages team are great. They know their stuff and are very helpful. I would def recommend them over most other build page apps.

CupidSecret's
United States
16 days using the app
GEMCOMMERCE CO., LTD replied June 24, 2022

Thank you for your review! We are happy that our support team was prompt in their response, and that they were able to help you. Thank you very much for using GemPages!

If there is anything more we can do to assist, please do let us know via live chat or email support@gempages.help. Thank you very much!

Cindy | Customer Success Team
GemPages

September 4, 2018

Great page builder. Fantastic customer support :) Recomend them.

Eryngoprops
United Kingdom
16 days using the app
February 9, 2021

I'm using this app now for a few weeks and am very amazed by this excellent, kind and very helpful customer service. Each question was replied to within at least 24h and they even made some custom optimizations for my Mailchimp newsletter form. They also send you quick guide videos for some tweaks or fix it by themselves. Currently I'm more than satisfied and happy to have chosen this service.

Phaedera UG
Germany
16 days using the app
GEMCOMMERCE CO., LTD replied February 10, 2021

Hi my friend,

Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 stars as we strive to provide just that for all our customers. Providing an enthusiastic service to our clients is very important to us, so to know we’re coming through is a big win!

Don't hesitate to reach us if we can do anything to assist!

Best wishes!

October 5, 2023

Easy to use interface and super helpful customer experience team! Needed technical assistance to improve my site and I got swift replies AND solution within 24 hours both times. Shoutout to Tina and Morgen for being such great help.

MopioInc
United States
15 days using the app