Reviews (4,586)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly drag-and-drop interface, which allows for easy page creation and customization without coding skills. They appreciate the variety of built-in widgets and templates, as well as features like post-purchase sales funnels and A/B testing that have helped boost sales. The app is noted for its fast loading times and smooth operation across devices. Customer support is also a highlight, with responsive and knowledgeable help available through multiple channels, including live chat.

June 13, 2018

This builder is very powerful and stable. The team is easy to contact, quick answer and help to make it compatible with the template we have on our shop.

Kit Optiques Protechmc
Monaco
16 days using the app
June 10, 2020

The UX is very friendly and very good support (fast reply). I recommend this app. Thank you very much

esther bancel
France
16 days using the app
May 6, 2018

Very good app! I recommend. Customer service responds really fast !

Test Florian Work
France
16 days using the app
March 5, 2021

We used to use Shogun but after continues problems and lack of help from them, we moved over to Gempages. The best thing we've done! You get so much more for such an amazing price. They provide fantastic customer service, have helped me out every time within 24 hours. I love the fact that they have a live chat, it's so incredibly handy and now I no longer have to wait days for help over email. I feel more creative now using Gempages. I highly recommend them!

Tonic Studios
United Kingdom
16 days using the app
GEMCOMMERCE CO., LTD replied March 5, 2021

Thank you so much for your review and recommendation! Happy to hear that GemPages provided you the customisation options that you were looking for! Also, we are happy that our support team was prompt in their response, and that they were able to help you. Thank you very much for using GemPages!

Let us know via live chat or email support@gempages.help if there is anything else that we can help you with!

James | Customer Success Manager

February 8, 2024

Perfecta, muy rapida, intuitiva y facil de aprender.

Tuve algunas dudas y el soporte se portó de 10 al ayudarme.

Grafiksbox
Spain
3 days using the app
March 31, 2022

Une superbe application pour tunneliser toutes les pages du site et personnaliser facilement l'interface ! Le service client est particulièrement disponible et très aidant. Je recommande !

L'ODAÏTÈS
France
16 days using the app
March 2, 2021

Very good page builder! Very easy and reliable to use and the support is also very fast and super good.

Little Dragon Shisha
Germany
16 days using the app
GEMCOMMERCE CO., LTD replied March 5, 2021

Thank you for taking the time to share this positive rating! I will surely pass your kind words to our team.

Don't hesitate to reach us via live chat or email, if you need assistance. Thank you again!

Edited May 8, 2020

I transferred to Gem Pages from Shogun (I was using Shogun for years). It was the best move ever, as Gem Pages provides me with the flexibility to customize my pages and has beautiful layouts to choose from. Great pricing as well ($29 Gem Pages vs. $99 Shogun).

I’m able to also easily transfer templates between stores so I don’t have to spend time making the same page again. This is a huge time saver!

THE LASH SHOP
Canada
16 days using the app
June 23, 2022

The Gempages team are great. They know their stuff and are very helpful. I would def recommend them over most other build page apps.

CupidSecret's
United States
16 days using the app
GEMCOMMERCE CO., LTD replied June 24, 2022

Thank you for your review! We are happy that our support team was prompt in their response, and that they were able to help you. Thank you very much for using GemPages!

If there is anything more we can do to assist, please do let us know via live chat or email support@gempages.help. Thank you very much!

Cindy | Customer Success Team
GemPages

October 5, 2023

Easy to use interface and super helpful customer experience team! Needed technical assistance to improve my site and I got swift replies AND solution within 24 hours both times. Shoutout to Tina and Morgen for being such great help.

MopioInc
United States
15 days using the app