Reviews (4,685)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing Shopify stores, noting its ability to consolidate multiple functionalities into one platform. It features customizable templates, conversion-optimized widgets, and a user-friendly drag-and-drop interface that requires no coding. Key features like countdown timers and custom code additions are particularly valued. Merchants also commend the app for its smooth performance across devices and exceptional customer support, which includes responsiveness and technical assistance, contributing to minimized downtime and increased productivity.

August 3, 2018

GemPages has a very good team to support us when we got into trouble. They explain and help solve it very fast and nice. The app is easy to use and edit. Thanks GemPages!

Bbcentral
Hong Kong SAR
15 days using the app
April 16, 2021

I have been using page builder for nearly a year and it has been great, the customer service is good and they have always resolved my issues as soon as they could even if they were no currently online, they would always sort out issues as soon as they come back. I have built beautiful pages on every page of my site thanks to this page builder and it really takes your store to the next level.

Smart Home Cove
United Kingdom
About 1 year using the app
GEMCOMMERCE CO., LTD replied April 17, 2021

Glad to hear that you're finding GemPages helpful in creating your pages! Thank you for your review. We really appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime.

Also, please feel free to send along any feedback that you have that lost us a star to support@gempages.help and we would be happy to log this and get it to the right team!

August 7, 2018

Très réactif, un conseillé m'a répondu en 2 minutes et le problème a été réglé en 5 minutes. Merci!

Monshopenligne
France
15 days using the app
January 20, 2022

Always heard great things about Gempages from YT videos, but couldn't try them out untill now. Their software is soooo much better than anyother I've tried and the customer support is great! Solved a couple issues within the day! Store's conversion rate up to 3%-4% now ;)

theswaddlepro
United States
15 days using the app
February 9, 2018

After trying most of the page builders available I decided on Gempages. I find it extremely easy to use and build out pages. I especially like the ability to build out and save my own sections for later use. Very intuitive and I highly recommend.
Dean,

Zenzilly
Canada
15 days using the app
July 27, 2018

Super application that can do a lot of things, I recommend

Streezly
France
15 days using the app
April 7, 2023

Discovered today that GemPages do not support Shopify's native translation system, as the pages are hardcoded into the theme's templates. Amazing. And offering a 15% discount on Weglot does not compensate for this. We just got rid of Weglot precisely because it's very expensive, and GemPages locks us in.

YAY Paris
France
About 1 year using the app
GEMCOMMERCE CO., LTD replied April 7, 2023

Dear Julie,

We really appreciate you taking the time to provide us with your valuable feedback, and we understand your frustration when our product does not satisfy your expectations. We take all user input seriously and are working hard to make continual improvements.

In light of this, we will be developing plans to integrate as many third-party applications with GemPages as possible. In the meantime, please expect a reply from our support team for further help.

Thomas | GemPages Customer Success Team

March 23, 2023

Great Customer Care, the guide me step by step in every process and the app is well done. I suggest it

Bagtique
Italy
14 days using the app
GEMCOMMERCE CO., LTD replied March 23, 2023

Thank you so much for your positive rating. We're happy that you're happy, and we're looking forward to providing you with an even better experience in the future.

Edited November 3, 2017

Working on it. Having some teething problems we are working to resolve

Annalise Jewellery
United Kingdom
About 1 year using the app
November 15, 2019

The app is already incredible. The service and support certainly make this the best app. I recommend to everyone

TripMundo
Brazil
14 days using the app