Reviews (4,985)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its post-purchase sales funnels and all-in-one platform, reducing the need for additional apps and simplifying store management. Its user-friendly design tools and templates allow for easy creation of unique, professional pages without coding. Features include a drag-and-drop builder, extensive customization, and free custom code integration. Seamless app integration and highly responsive, effective customer support enhance its functionality and user experience.

August 6, 2024

The tech team was incredibly helpful and quickly understood my issue. It was related to a coding problem, which I'm not familiar with at all, but the team expertly handled it and tailored the solution to my needs. Fantastic service is definitely their strong suit.

Mattress Crafters
Australia
6 months using the app
November 24, 2024

The best

Relaxo Stick
Romania
13 days using the app
July 23, 2024

GemPages is incredibly helpful! Their team is always available to answer questions and find solutions. The app is flexible and perfect for bringing your vision to life without limitations. Great for quickly launching your store!

Nurse Yard
United States
About 4 years using the app
August 22, 2024

I received excellent support from start to finish. I highly recommend this app

Fleuralis Qc
Canada
About 2 months using the app
August 8, 2024

Awesome customer support! Annie and Ken quickly solved any issues that came up.

Impulse Audio
United States
About 1 year using the app
January 7, 2025

Asistencia rápida y eficiente (tuve una incidencia que me resolvieron en el mismo día). La recomiendo totalmente!

Trendoor Shop
Spain
About 23 hours using the app
November 17, 2024

Thanks Roxanne!!!

Baby Socks
United Kingdom
14 days using the app
August 5, 2024

This app worth every penny in my opinion. It's versatile, has many templates and other options to choose from or get inspiration from. It's quite easy to use, bare in mind, practice makes it perfect, so do not be discouraged from step one. With GemPages you can do your own website like no one else. Love it.

Cina Lauro
United Kingdom
24 days using the app
August 22, 2024

If you want a beginner layout design, you can choose the gem page, but if you want a webpage with transition and animation, you must search for another web design platform. Gempage can't provide transitions and animation and does not support importing transitions from other web design platforms. In hook and crook you want transition then they provide other service which is paid. Means first you have to pay for gempage pro plan for enable there pro function and then buy another plan for animation and other things. This is not win-win situation in gempage and their customer. Waste of money.

Levathon
India
20 days using the app
GEMCOMMERCE CO., LTD replied October 2, 2024

Dear Levathon,

Thank you for taking the time to share your feedback. We’re sorry to hear that your experience didn’t meet your expectations. While we strive to accommodate as many customization requests as possible, there are certain advanced design elements, such as complex transitions and animations, that may require additional specialized services. Our team is always happy to help within the capabilities of our platform, but for highly customized features, we sometimes need to recommend external solutions to ensure the best outcome.

We understand your frustration and appreciate your understanding as we work to continuously improve our offerings. If you would like to discuss your concerns further or explore how we can better assist you, please don’t hesitate to reach out to our support team.

Thank you again for your feedback.

Best regards,
GemPages Customer Support Team

September 21, 2024

perfect customer support and a beautiful editor. 5 stars

Elysian Heat
United Kingdom
2 days using the app