Reviews (2,566)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting conversion rates and enhancing site aesthetics with its easy-to-use drag-and-drop interface and extensive customization options, requiring no coding skills. Features like A/B testing and AI enhancements optimize page designs, while integration with third-party apps adds versatility. The support team is noted for being responsive and efficient, often providing more than basic assistance.

November 25, 2024

They were very attentive in solving a problem that was actually related to another application that works together with Gempage. They were working at all times to find the origin of the problem. Thank you very much.

Calamar Kingdom
Spain
4 months using the app
November 22, 2024

I love this app, I've been using it for quite some time now and the improvements it incorporates day by day are great. It's really complete. Also, whenever I have a problem, customer support is super responsive, and the problem is solved within hours. I'm really very happy!

One Sky
United Kingdom
About 22 hours using the app
March 8, 2025

the support has been amazing!

Mad Lab Books
United Kingdom
14 days using the app
December 11, 2024

Used on multiple stores its great so easy to use and any problems has great support to help you

PureBlends.com.au
Australia
5 months using the app
November 13, 2024

Tina was great in helping me with every issue I have encountered so far!
I have not too much expertise on GemPages Page Builder and she was really helpful.

Thank you for the incrideble customer support.

Quince Cellar
Australia
Over 3 years using the app
August 17, 2024

GemPages has allowed me to fully display the vision I have for my brand and website. It's super-easy to use, and when I hit a snag and need help, they're always eager to ensure they've satisfied the concern or question.

Maxen Health
United States
5 months using the app
April 8, 2025

El servicio al cliente es de destacar, en especial el de Emerald

Parfumista Colombia
Colombia
About 2 months using the app
GEMCOMMERCE CO., LTD replied April 11, 2025

Hola Parfumista Columbia,

Muchísimas gracias por tu comentario. Nos alegra saber que el servicio al cliente, especialmente el de Emerald, ha sido destacado. Será una gran motivación para que Emerald siga trabajando y ofreciendo aún más logros a nuestros clientes. No dudes en escribirnos si necesitas algo más.

Auri
GemPages Customer Support Manager

July 18, 2024

i would definetly recommend it to anybody because its easy to build dynmaic good looking websites with it in a short period of time. Also the integrations are amazing. But what is the best of it is the support of gem pages when something is not working or needs to be clarified. I would rate everything with 5 out of 5 stars. Thanks a lot! Looking forward to work with gempages the next years to come

RISEBYGISI
Germany
7 days using the app
July 8, 2024

Great software - it's a really solid implementation and we use it to a lot of success.

That said, their dev team plays fast and loose with their code refactoring.

I have to check in on my pages I built now and again to make sure they are still working/displaying as intended, or when I need to republish a page - need to make sure I have time to troubleshoot .css

Art by Amanda Lanford
United States
9 months using the app
June 30, 2024

Great for page building and integrating with Shopify. I've used many apps and tools for assistance with creation, design, development - and the customer support provided by GemPages is THE BEST. Give it a try!

My Store
United States
19 days using the app