Reviews (4,954)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its drag-and-drop builder and customizable templates that simplify creating professional, high-converting pages without advanced coding. Features like A/B testing and post-purchase funnels are praised for boosting sales. The customer support is noted for its responsiveness and expertise in integrating custom codes efficiently at no extra cost, making it a comprehensive, user-friendly solution for optimizing store performance.

September 18, 2020

I had a mind boggling error and could not figure out why my menu navigation bar would push my website off the screen, leaving the background white. I tried to figure it for hours, then thought I might as well try Gempages live chat. I honestly did not expect much at all... I spoke to James and he went out of his way to help, he inputted strings of CSS and fixed the issue. The craziest thing is, it only occurred on specific devices, so not only did he manually input CSS he and others tested it on many devices. This is no exaggeration, it was the BEST customer support I've ever had in my life. GemPages is great and backed by an even better team, I highly recommend it!

SleepRight Worldwide
Australia
21 days using the app
February 10, 2021

I use this application for all my sites. Very easy to use, lots of possibilities. And the support is just AMAZING! Fast and clear in its answers, you can't do better.

Ambiance Flora
France
21 days using the app
GEMCOMMERCE CO., LTD replied February 10, 2021

Thank you for your review! We are happy that our support team was prompt in their response, and that they were able to help you. We put customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and looking forward to having more grateful experiences in the future!

If there is anything more we can do to assist, please do let us know via live chat or email address support@gempages.help

Janie | GemPages Customer Success Team

October 8, 2018

Very useful and user-friendly app, it really helped me improve my store and the support team is just incredible , I really recommend it .

S.trawberry
France
21 days using the app
June 6, 2018

Helped me create a fully custom theme to fit exactly what I wanted, support is there almost 24/7 to help you out if you get into any trouble or have any questions.
Would definitely recommend this app to anyone looking for more tools to build a page from ground up.

Skyplex
United States
21 days using the app
February 8, 2021

This is the third time I've used GemPages to build a Shopify store and I can't rate it highly enough. Really expands your design options and the support is 10/10, always very prompt and super helpful.

Gabriella Knight V1
United Kingdom
21 days using the app
GEMCOMMERCE CO., LTD replied February 8, 2021

Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers. We're always happy to give you a hand whenever you need.

Best wishes!

Edited September 25, 2018

I have tried almost every page builder app in the marketplace. So far, this app has the highest functionality as well as the best user interface. I have also needed support several times and they are always very quick to help me! I recommend this app!

All In Faith
United States
21 days using the app
March 21, 2021

Can't believe I hesitated adding Gempages. A single page saves an equivalent amount of time equal to the monthly fee. When you add in the way this app can help you develop amazing pages far beyond the built-in restrictions of Shopify, this program is worth it's price times 10.

Buster+Gracie
Canada
21 days using the app
May 19, 2020

Amazing app, works perfect! Their customer service is so helpful too, helps with my questions so fast.

ConviBag
Netherlands
21 days using the app
March 24, 2022

Great app, added more flexibility to the pages I am designing. Very easy to use and the customer service is great.

Hamra Jewelers
United States
21 days using the app
September 8, 2020

Great app, great customer support, and everything is excellent! Really useful for my shopify store and has helped me alot.

ToolsToRelax
Bahrain
21 days using the app