Reviews (4,686)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing Shopify stores, noting its ability to consolidate multiple functionalities into one platform. It features customizable templates, conversion-optimized widgets, and a user-friendly drag-and-drop interface that requires no coding. Key features like countdown timers and custom code additions are particularly valued. Merchants also commend the app for its smooth performance across devices and exceptional customer support, which includes responsiveness and technical assistance, contributing to minimized downtime and increased productivity.

Edited March 11, 2018

Shopify is the most powerful eCommerce platform in today's world! However without being a professional developer, it can be very costly and time confusing to get your pages, product pages, and site to look right. I stumbled upon GemPages and immediately their support team walked me through the entire process until we had the perfect website. www.hellopuppy.us Check it out!

Shoutout to Chris and all the reps that answered all of my questions... there was a lot. I'm sure they get crowded with questions but they still managed to help me every time.

Thank's guys! Truly a Shopify Hero!

Puppyyes
United States
10 days using the app
July 11, 2018

I love Gem Pages. It was the best decision I made for my Shopify store. Very simple, and easy integrations in comparison to similar products. Most importantly, I appreciate the live customer service help from Chirs! He's amazing and allows helpful to solve my issue. Thank you Gem Pages

Wilkii Planner
United States
10 days using the app
April 8, 2020

I use Gempages for all my stores, it's the easiest page builder app & their customer service is great. They helped me really fast! I'd definitely recommend it!

xsmartcase
Belgium
10 days using the app
April 28, 2022

Gempages is a simple drag and drop system. It is quite simple to understand. Also the service is very fast and helpful. Problems are handled immediately

evo-Drinks
Germany
10 days using the app
Edited September 19, 2023

It was incredibly user-friendly and reasonably priced at the beginning. However, some troublesome issues have arisen now. Here are the pros and cons of my personal experience for your reference:

There is a limitation on the number of products on the landing page.
There is a noticeable color discrepancy issue after uploading images. While it can be resolved by uploading them to the Shopify folder and then placing them on the GemPage page, it's relatively inconvenient.
I have been using it for many years, and switching would be difficult. I recommend that new users refrain from joining until the above-mentioned issues are resolved by the official team.
The customer service team is responsive and attentive, but the issues are related to the company's product

Montagne de Pierre
Taiwan
10 months using the app
GEMCOMMERCE CO., LTD replied January 3, 2023

We are so delighted that you rate our support 5 Star. We strive to provide just that for all our customers. We're excited to be your companion as you watch your business growth.

October 14, 2022

Apps works really good for building and optimizing pages, there was a problem and I contacted the support team and they solved the problem very fast.

RosesofEternity
Netherlands
10 days using the app
Edited December 12, 2019

I've just started using this app, and it's great. There's lots of flexibility when designing product pages - and I'm delighted that I'm able to create the pages I envision in my mind without any coding experience. Very cool.

The online assistance is thorough and prompt. I really feel supported by the Gempages team, and I'm happy to have gone with them! If you want to make a slick-looking product page (or any page for that matter), and if you want to create 'outside the box' of your shopify theme, Gempages is a good way to go.

Coolican and Company
Canada
10 days using the app
April 15, 2022

I am creating new product pages with the app and now I'm creating landing pages. I'm 60 + so tech is not my thing. I've hit a few snags along the way but their online support has been wonderful.

Drink Italian
United States
10 days using the app
December 14, 2020

Great page builder easy to use and support is amazing they helped me to solve my problem highly recommend this app

Gracia Dog
United States
10 days using the app
GEMCOMMERCE CO., LTD replied December 14, 2020

Thank you so much for taking the time to leave this excellent rating. We really appreciate your business. Please let us know what we can do for you in the future

Janie | GemPages team

July 12, 2023

I was facing issue for the product page! and Gem page's consumer support was Super quick to resolve my issues! the support executive Pauline was the best support executive i have talked to till now throughout all the apps i have used on Shopify!

BLENDD
India
10 days using the app