Reviews (4,797)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting sales and conversion rates through its post-purchase sales funnels and comprehensive platform, reducing the need for additional apps. Its user-friendly drag-and-drop interface and customizable templates allow merchants without coding skills to create professional-looking pages. The app offers a range of widgets for extensive customization, performs well with fast loading times, and integrates smoothly with Shopify. Customer support is often highlighted for its quick and effective service, with staff members like Justin, Ken, and Miley receiving specific praise for their assistance.

January 3, 2018

Brilliant app, very flexible in it's editing, once you get the hang of it you can really design some very professional work

At Sports
Australia
4 days using the app
December 9, 2017

GAME CHANGER. With zero coding skills, you can make the site of your dreams PLUS you'll never waste money on am overpriced template again now that you can do exactly what you want and create the perfect look and feel.

This is an amazing app. If you are looking to build your own pages and have the freedom to plug in cool blocks of either pre designed sections or sections of your own design, this is the perfect app.

I tried shogun and have looked at similar apps for years and haven't had anywhere near as much success in terms of flexibility and successful non-frustrating outcome. I'm almost embarrassed to say how many hours I have spent struggling with java scripts and css to accomplish what this does in seconds with a simple drag and drop functionality.

Plus, the best customer service I have ever had for tech support or maybe fore anything ... Middle of the night instant chat responses?! What?!!

Really redefines the level of flexibility you can achieve on your site when all you have is an aesthetic vision but minimal tech skills. Outstanding.

Grace Lace Wigs
China
3 days using the app
November 12, 2023

I would like to share my extraordinarily positive experience with the employee, Tom. He assisted me in an outstanding manner in coding and expanding my color palette. Tom exceeded my expectations, demonstrating not only expertise but also a remarkable level of sympathy and friendliness. Notably, he not only helped meet my requirements but did so in a way that made the entire process enjoyable and efficient so I can fully focus now. Additionally, he provided me with some extra advice.

What makes this experience even more remarkable is that all of this support occurred on a Sunday, when I initially thought I would have to wait until Monday! This level of dedication and service is truly commendable.
Experiences like this one are what convince customers, like myself, to consider upgrading. You simply cannot go wrong with such a bright palett of creating a Page plus the Exceptional customer support!

Best of Heaven's
Germany
3 days using the app
January 17, 2018

Excellent App with excellent support! We wouldn't have been able to achieve the look we wanted without both.

Revtown
United States
3 days using the app
May 9, 2023

GemPages is fantastic. It made it simple for me to create my Shopify homepage using the drag-and-drop page builder, which makes generating web pages with a polished appearance a snap. It has a ton of awesome pre-made templates that you may edit to suit your requirements.

But their customer service crew is very fantastic. They were quite helpful and helped me through all the problems I had as a novice. I had a ton of customizing I wanted to perform, so with their help, I was able to have my personalized website up and operating successfully in only a few days.

Overall, I am really happy with their assistance and feel compelled to provide this review since it was so good.

.Pod
United States
3 days using the app
GEMCOMMERCE CO., LTD replied May 9, 2023

Thank you so much for taking the time and leaving us a review. 😊

We are glad to hear that you've been finding the building blocks and the premade templates easy to use when it comes to building and designing your pages. We are so delighted that you rated our service 5 star as we strive to provide the best customer service for all our customers.

Please let us know if we can help you with anything in the future. 🙂

October 2, 2023

Great customer support. Got what I wanted to get done

KnifeCrate
United States
3 days using the app
November 28, 2018

The great page builder. Very easy to use, well documented and rich feature. Love GemPages. Highly recommend!

Whitneyaustincollection
United States
3 days using the app
November 7, 2018

Great customer service, helped me fix issues I had with my page. Very easy to use interface, you can just drag and drop elements into the sections you want.

Andes Health Group
Australia
3 days using the app
January 19, 2023

This is an awesome page builder, pretty simple, anyone can use it. Also support team is one of the best.

Beautyand
United Kingdom
3 days using the app
GEMCOMMERCE CO., LTD replied January 20, 2023

Thanks for letting us know that your time with us was well-spent. Your words of encouragement are definitely a source of motivation. We'll surely pass your words along to the whole team.

March 3, 2020

I don't think there's enough I could say about GemPages to help people truly comprehend how amazing their platform is.

It takes a little bit of trial and error to understand how to effectively operate, but after roughly one day of playing around with their app I am in complete awe over the functionalities available.

I've been able to convert our homepage from the standard sectioned theme available in Shopify to exactly what I want to be able to do and see. Thank you, GemPages.

B&R Sports
United States
3 days using the app