Reviews (4,983)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly drag-and-drop builder and customizable templates that enhance store appearance and conversion rates. It consolidates multiple tools into one, improving site speed and management. The ability to add custom codes for free is highly valued. Support is consistently praised for responsiveness, expertise, and going beyond basic assistance with quick problem-solving and detailed tutorials.

March 21, 2021

Can't believe I hesitated adding Gempages. A single page saves an equivalent amount of time equal to the monthly fee. When you add in the way this app can help you develop amazing pages far beyond the built-in restrictions of Shopify, this program is worth it's price times 10.

Buster+Gracie
Canada
21 days using the app
May 19, 2020

Amazing app, works perfect! Their customer service is so helpful too, helps with my questions so fast.

ConviBag
Netherlands
21 days using the app
December 17, 2020

just spent 1.5hrs with chat support to solve the issue alone. they didn't even trouble shoot the problem correctly and told me I was wrong to then tell me I was right. this was a waste of time. if you are not a coder or web developer this app is difficult if your pages face any issues. however, creating pages are simple, good templates, but if you need any back-end support you have a better shot figuring it out yourself. I've lost revenue because of this and they don't care. there is other alternatives. goodbye to a 2 year customer

BoxedEssentials
United States
Almost 2 years using the app
GEMCOMMERCE CO., LTD replied December 17, 2020

Hi Keron,

Thank you so much for your honest review! We're happy to hear that you're satisfied with our product but really sorry to hear that you've a not good experience with the misunderstandings of our support agent then they could not help you as you expect.

I can assure that it does not reflect our intentions and expectations of our staff. We would love the opportunity to reverse your negative experiences and turn it into a positive. We client experience is our highest priority and we want you to feel that.

I've left you an email and looking forward to hearing from you!

James | Customer Success Manager.

March 24, 2022

Great app, added more flexibility to the pages I am designing. Very easy to use and the customer service is great.

Hamra Jewelers
United States
21 days using the app
September 8, 2020

Great app, great customer support, and everything is excellent! Really useful for my shopify store and has helped me alot.

ToolsToRelax
Bahrain
21 days using the app
August 16, 2022

This app is really simple to use and has great functionality. I really like the fact that you can configure for desktop, then go to other device configurations and customize for each device. Customer support has been excellent too!

comfortlinenshop
Canada
20 days using the app
GEMCOMMERCE CO., LTD replied August 17, 2022

Thank you so much for your review. We are thrilled that you are enjoying the app and that you found it easy to use! It's looking awesome!

Feel free to let us know whenever you need assistance!

Nathan | GemPages Customer Success Team

September 30, 2018

Very easy to use and have an excellent customer service. I recommend this to everybody who wanna reach his goal.

DialloSociety
Switzerland
20 days using the app
December 20, 2017

Best app ever. The free shopify theme is just bad, but you can just make a perfect looking page in this app.

Soinku
United States
20 days using the app
March 31, 2023

very good app highly recommend it. I like to design my pages with this app. Customer service is very polite and helpfull

WetStrike
Poland
20 days using the app
GEMCOMMERCE CO., LTD replied April 2, 2023

Our team thrilled to receive such great rating. Happy to hear that you enjoy the app. Thank you so much for your support. Our entire team at GemPages ASIA greatly appreciate it.

April 20, 2022

Highly recommend, versatile, intuitive, and conducive to a powerful workflow where you can let your creativity run wild. With no prior experience in website building, I made my website look and function exactly as I wanted. Support is second to none, I recently ran into a pretty major technical issue that made my website virtually unusable. Fixing it was way beyond my expertise. Messaged them about it before bed and by the time I woke up they sorted it quickly and professionally, and now everything is up and running perfectly as it should be.

InsightGx
United States
Over 1 year using the app