Reviews (2,490)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its robust customization capabilities that boost sales and engagement. Its user-friendly drag-and-drop interface allows for easy creation of optimized pages without coding skills. Features like A/B testing and responsive controls, along with seamless third-party integrations, enhance its utility. Exceptional customer support is frequently praised for responsiveness and effective problem-solving. Integrates smoothly with Shopify themes, enhancing brand style and user experience.
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The GemPages team offers incredible tech support! They are very quick to respond and also very helpful. I must say that their page builder has a lot of options and granular control, much moreso that some other page builders that I've tried.
Great!
Hi Mama Bear Oasis,
Thank you so much for the kind review, we’re glad to hear you’ve had a great experience with us!
If there’s anything else you need, just drop us a message, we’ll be right here to support you.
Auri
GemPages Customer Support Manager
Great app! Lots of good options for building a completely customised page or sections. And the customer service is outstanding, especially form Roxanne :-)
Excellent customer service. Had an issue with our site and they were able to get the bottom of it and fix it quickly. Would recommend.
The app itself is useful for smaller teams on a single site. Due to its complexity and lots of functionality, it can slightly malfunction from time to time... however the support team is stellar and will go above and beyond to get you taken care of.
Really good costumer service
Good day Turtle Totes Wholesale,
Thank you so much for the kind words! We’re delighted to hear that you had a great experience with our support team.
If anything else comes up, we’ll be more than happy to assist you again at any time.
Warm regards,
Bella
GemPages Customer Support Supervisor
Verry helpfull service
Great tool, excellent in design customization and responsiveness. The new editor looks amazing, excited to try it out. Support is thorough and very helpful.
When i paid ANNUAL subscription i was tricked to believe there is A/B testing include. Well, there isn't if you are not using the OLD version of gempages...
Dear Kuzmanov,
I’m Auri, the Customer Support Manager at GemPages.
First and foremost, I sincerely apologise for any miscommunication that may have led you to believe the A/B testing feature was included in the Annual plan. To clarify, the A/B testing feature is available in our older version (V6). However, it is not included in the latest version (V7) due to differences in code structure.
We value your feedback and have already taken steps to improve our communication, ensuring all information shared with customers is clear and transparent moving forward.
I’ve previously reached out to provide a solution but have not yet heard back from you. I would greatly appreciate the opportunity to discuss this further and help you achieve your goals.
Looking forward to hearing from you.
Best regards,
Auri
GemPages Customer Support Manager
GemPages has allowed me to fully display the vision I have for my brand and website. It's super-easy to use, and when I hit a snag and need help, they're always eager to ensure they've satisfied the concern or question.