Reviews (4,693)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing Shopify stores, noting its ability to consolidate multiple functionalities into one platform. It features customizable templates, conversion-optimized widgets, and a user-friendly drag-and-drop interface that requires no coding. Key features like countdown timers and custom code additions are particularly valued. Merchants also commend the app for its smooth performance across devices and exceptional customer support, which includes responsiveness and technical assistance, contributing to minimized downtime and increased productivity.

Edited January 19, 2021

Good app, Only negative thing is that building large pages with many product slows the page, but Shopify problem.

Dick Johnson
Finland
4 months using the app
GEMCOMMERCE CO., LTD replied January 19, 2021

Dear Leevi,

Thank you so much for taking the time to leave constructive feedback on the app and service. I believe other users will find great value and have a better understanding of GemPages from your comment.

At the same time, we’ve learned a lot from this that we should find a better and timely way to deliver the app’s related information to avoid unwanted confusion.

I wish you and your family all the best and don’t hesitate to get in touch with us if you have any further questions.

James | Customer Success Manager team

June 23, 2018

The app only shows first 50 pieces of content(blog posts etc) and does not give any option to view the rest of content/pages. When I asked for help it took two weeks to get in contact and Chris was less than professional. Told us to go use the other app SHOGUN if we don't like his services. HA! Thanks for the tip! I would never give this company my business. Doesn't understand written communication and rude!

Chrissy0804
United States
4 months using the app
May 19, 2020

GemPages is fantastic - it has the most intuitive user interface compared to other page builders and plenty of functionality and flexibility. The customer service is exceptional and I would recommend this to anyone looking to build their store efficiently and effectively :) Thank you!

People4Ocean® Sun Care
Australia
4 days using the app
September 29, 2020

Excellent support! I've been helped in about a day with a useful video specifically made for me ! =)

Wine Rendez-Vous
Hong Kong SAR
4 months using the app
February 18, 2018

Takes the hassle out of designing pages. You are not limited to templates anymore with GemPages. Customer support is also excellent.

Pettagclub
Türkiye
4 days using the app
October 2, 2018

very cool app, lots of useful tools, great support, Chris helped me solve my problems, I recommend this app

1-2-3-shop
Estonia
4 days using the app
April 23, 2023

Very good so far. Fantastic customer service that has been helping me get up to speed on how things work. I arrived clueless - I'm now slightly competent but can see me nailing this very soon.

Dirty Stop Outs
United Kingdom
4 days using the app
GEMCOMMERCE CO., LTD replied April 23, 2023

Thank you so much for this stunning review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime!

October 25, 2022

Love it! The best page builder out there. Completely customizable down to any and every page I need.

XDOG Store
United States
4 days using the app
GEMCOMMERCE CO., LTD replied October 28, 2022

Thank you so much for this great 5-star review! We really appreciate your help in spreading the word about GemPages. It means a lot to us.

January 15, 2021

Nothing is perfect. The app has sometimes a little bit of boundaries. Yet the most important thing is this: the support team helps to BREAK DOWN those borders in function for your store development. Superb service! Keep growing Gempages.

Golden Boutique
Belgium
4 months using the app
GEMCOMMERCE CO., LTD replied January 15, 2021

We greatly appreciate your your review and glad to hear that GemPages is helpful in creating your pages. I'll surely pass your interest to our team for further consideration. Thank you so much again for bring it to our attention!

If there is anything more we can do to assist, please do let us know via live chat or email address support@gempages.help.

All the best

July 18, 2020

Very good!!, easy to use and customer service respond very fast. However to get the fifth star, I would prefer a screen shot which show step by step how can I resolve my problems. But it is still very good

SMARTBUDS
France
4 months using the app