Reviews (4,978)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly drag-and-drop builder and customizable templates that enhance store appearance and conversion rates. It consolidates multiple tools into one, improving site speed and management. The ability to add custom codes for free is highly valued. Support is consistently praised for responsiveness, expertise, and going beyond basic assistance with quick problem-solving and detailed tutorials.

November 11, 2020

I used the chat function to get help with my page, Liam went on to my site, fixed my page, and told me how to sort out my image size problem. Very good service

Outside and In
United Kingdom
18 days using the app
October 17, 2018

VERY VERY RECOMMENDED APPS

I said that and want to repeat one thousand times because this is not only a very powerful apps for designing your own shopify store but also all about its customer service. My first time ever meet a GSA who spent 2 hours supporting me to use their apps also fixing error from my theme.
Really appreciate Chris, you are my man !

Best Regards,

RoomStuffs
Vietnam
18 days using the app
October 11, 2022

A great app overall. There were a few technicalities that I needed help with and their support team is very prompt and thorough.

ART DEPT
New Zealand
Over 1 year using the app
GEMCOMMERCE CO., LTD replied October 12, 2022

Thank you for taking the time to provide a rating. Your opinion is valued greatly, and it helps us maintain an excellent standard of service for our customers. Please let us know if there's something we could do to improve your experience.

Please feel free to reply to this thread or reach out to us via our support email address - support@gempages.help so that we can assist you better.

August 17, 2018

GemPages is the best builder ever to create a homepage or any pages in your store! I don't see how can make a beautiful shop without this app.

Werk Factory
France
18 days using the app
November 15, 2020

Great landing page builder, highly intuitive framework, and really good customer support if you stumble upon anythig.

thugsofdeals
India
17 days using the app
October 22, 2018

After 10 hours of using this app I can say it is helpful. The support gets a bonus point because they found my cart button was not working after looking at another issue.

Home Freedom
Canada
17 days using the app
February 21, 2023

This app is fairly easy to pick up and the customer service is great. They should more slight adjustments. For example, if I wanted to shift my image over since it appears differently depending on the screen.

EthosIlluminations
United States
Over 1 year using the app
GEMCOMMERCE CO., LTD replied February 22, 2023

Hi,

Thank you very much for bringing your issues to our attention. I'll definitely forward your interest to our development teams for further consideration. Your patience is highly appreciated!

If there is anything we can do to improve your rating we'd love the opportunity to try. Please reach out and let us know on live chat or email at support@gempages.help.

Best wishes.

Edited August 28, 2020

At first I was confused on how to use this app but found out that all my issues were due to user error LOL. It does take a bit of a learning curve as most robust software applications do but once you figure it out it's very great!

The customer service team is very nice and went above and beyond to turn around my experience. I am happy that I decided to give this app another chance and am excited to keep using it.

Thank you Chris and James for all you have done for me I am very grateful :)

Halo Ring Light Co.
United States
17 days using the app
December 19, 2019

Great app and great support team. They really deserve 5 stars!

Färggrossen.nu
Sweden
17 days using the app
November 16, 2020

The Apps really makes building high converting pages. More importantly, their support is phenomenal.

goChristmasmarket
United Kingdom
17 days using the app