Reviews (4,977)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly drag-and-drop builder and customizable templates that enhance store appearance and conversion rates. It consolidates multiple tools into one, improving site speed and management. The ability to add custom codes for free is highly valued. Support is consistently praised for responsiveness, expertise, and going beyond basic assistance with quick problem-solving and detailed tutorials.

March 2, 2021

Very good page builder! Very easy and reliable to use and the support is also very fast and super good.

Little Dragon Shisha
Germany
16 days using the app
GEMCOMMERCE CO., LTD replied March 5, 2021

Thank you for taking the time to share this positive rating! I will surely pass your kind words to our team.

Don't hesitate to reach us via live chat or email, if you need assistance. Thank you again!

Edited May 8, 2020

I transferred to Gem Pages from Shogun (I was using Shogun for years). It was the best move ever, as Gem Pages provides me with the flexibility to customize my pages and has beautiful layouts to choose from. Great pricing as well ($29 Gem Pages vs. $99 Shogun).

I’m able to also easily transfer templates between stores so I don’t have to spend time making the same page again. This is a huge time saver!

THE LASH SHOP
Canada
16 days using the app
June 23, 2022

The Gempages team are great. They know their stuff and are very helpful. I would def recommend them over most other build page apps.

CupidSecret's
United States
16 days using the app
GEMCOMMERCE CO., LTD replied June 24, 2022

Thank you for your review! We are happy that our support team was prompt in their response, and that they were able to help you. Thank you very much for using GemPages!

If there is anything more we can do to assist, please do let us know via live chat or email support@gempages.help. Thank you very much!

Cindy | Customer Success Team
GemPages

September 4, 2018

Great page builder. Fantastic customer support :) Recomend them.

Eryngoprops
United Kingdom
16 days using the app
January 29, 2023

Amazing service from Letty, issue was resolved super quick and the support provided was some of the best support I have ever received. Very happy to use GemPages knowing they have such class support.

Lures Edge
United Kingdom
15 days using the app
GEMCOMMERCE CO., LTD replied January 30, 2023

We're proud to assist with your business. Glad to hear that Letty was there to help you get familar with GemPages. If there is anything more we can do to assist, please do let us know via live chat or email support@gempages.help. Thank you very much!

March 5, 2021

I use this for all of my brands. It's great and you can really build a page that stands out. I would recommend gempages! Also the support is great!

OnSouth
Romania
15 days using the app
GEMCOMMERCE CO., LTD replied March 5, 2021

I would like to express my sincere gratitude for your recommendation! Don't hesitate to let us know if there is anything more we can do to help. We're always happy to assist!

All the best,

Janie | GemPages Support Team

April 16, 2021

I have been using page builder for nearly a year and it has been great, the customer service is good and they have always resolved my issues as soon as they could even if they were no currently online, they would always sort out issues as soon as they come back. I have built beautiful pages on every page of my site thanks to this page builder and it really takes your store to the next level.

Smart Home Cove
United Kingdom
About 1 year using the app
GEMCOMMERCE CO., LTD replied April 17, 2021

Glad to hear that you're finding GemPages helpful in creating your pages! Thank you for your review. We really appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime.

Also, please feel free to send along any feedback that you have that lost us a star to support@gempages.help and we would be happy to log this and get it to the right team!

October 5, 2023

Easy to use interface and super helpful customer experience team! Needed technical assistance to improve my site and I got swift replies AND solution within 24 hours both times. Shoutout to Tina and Morgen for being such great help.

MopioInc
United States
15 days using the app
April 8, 2020

Whit this app and their support team you can build a website that you never thought you can. Simple to use but has plenty of solutions and options.

EMotus
United Kingdom
15 days using the app
August 3, 2018

GemPages has a very good team to support us when we got into trouble. They explain and help solve it very fast and nice. The app is easy to use and edit. Thanks GemPages!

Bbcentral
Hong Kong SAR
15 days using the app