Reviews (4,686)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing Shopify stores, noting its ability to consolidate multiple functionalities into one platform. It features customizable templates, conversion-optimized widgets, and a user-friendly drag-and-drop interface that requires no coding. Key features like countdown timers and custom code additions are particularly valued. Merchants also commend the app for its smooth performance across devices and exceptional customer support, which includes responsiveness and technical assistance, contributing to minimized downtime and increased productivity.

September 28, 2020

Built a few landing pages for my store and I've have a few issues, so naturally I contacted customer support. NO RESPONSE! Even though they claim a 15 minute response time, I haven't got a response in 2 DAYS for my most recent issue, which is preventing me from running my store. Very dissatisfied and will need a refund if I can't get in contact with a support member.

Painetic
United States
2 months using the app
June 26, 2022

I built a whole custom website for my brand in about a week with gempages. Really easy to use (I'm a designer, not technical!) Easy to format and space. Amazing features and tools. And best of all the customer support is super fast and they could not be nicer or more helpful - they even made custom videos for me to show me how to do stuff... highly recommend.

planet-junko
United Kingdom
2 days using the app
GEMCOMMERCE CO., LTD replied June 26, 2022

Wow! Thank you so much for this great 5-star review. Thrilled to hear that you have amazing experience with GemPages and our service!

We really appreciate you being a loyal customer and helping to share the word about us. If there is anything more we can help, please do let us know. We're always happy to give you a hand!

January 8, 2020

Amazing customer support! Extremely easy and intuitive tool! I highly recommend this app for whoever wants to build or customize its store.

The Filmmaker's Store
United States
2 days using the app
March 23, 2023

This is fantastic app very easy to use.
If you didn’t understand how to use it, support team tell you kindly. I really recommend this app. Awesome!

gem
Japan
2 days using the app
GEMCOMMERCE CO., LTD replied March 23, 2023

Thank you very much for sharing your experience! Happy to hear that you received 5-star service from our customer support team

June 1, 2020

Great app, great service, perfect performance. Using it on 7 stores absolutely outstanding on all of them. Thanks!

CavitatUltra
Germany
2 days using the app
March 9, 2023

So many options!! I just started working with the app after hearing so many positive comments from fellow shop owners. Support is incredible, and the pages are beautiful once you get past the small learning curve.

Fodeez® Frames
United States
2 days using the app
GEMCOMMERCE CO., LTD replied March 9, 2023

Thank you for leaving us this such wonderful review! We are thrilled that you enjoyed your experience with GemPages editor and our support service!
We're always there to assist whenever you need!

Happy Selling!

January 4, 2021

For me it's the best on the market. The support staff is always available and helpful. Oh... and it's very intuitive/easy to use and has the advanced features for inserting code, etc. The only reason it gets 4 stars instead of 5 is because its integration of external apps could be better...but they're working on it. Besides, no app is perfect, right?

Pyoopils - Eyewear For Students
United States
About 2 months using the app
July 3, 2020

The app is great because it allows you to make incredible landing pages. It's easy to use and when you have questions, we answer them quickly. Thank you

Our Home Future
Spain
2 days using the app
August 28, 2019

Love the app but support is not as advertised. They clam a 20min response and "instant" on the advanced plan but neither pan out. Waiting 3+ hrs just for install help across multiple domains.

DIODog
United States
About 2 months using the app
March 2, 2023

Au top ! Je recommande de cet app, juste au top, il y a pleins d'options inclus et le rendu est hyper pro. J'adore mon site est juste magnifique grâce à cette app. Le support est également très pro et réactif.
Seul hic d'où mon 4 étoiles, l'application ne propose pas encore de header dommage.

Smartbabycam
France
About 2 months using the app
GEMCOMMERCE CO., LTD replied March 3, 2023

Hi,
I am sorry to learn that header/footer section feature isn't available this time. However, I have relayed your message to the appropriate department, and we will do our best to deliver the features as soon as possible. We appreciate your patience and would be pleased to assist you in resolving this issue.