Reviews (4,976)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly drag-and-drop builder and customizable templates that enhance store appearance and conversion rates. It consolidates multiple tools into one, improving site speed and management. The ability to add custom codes for free is highly valued. Support is consistently praised for responsiveness, expertise, and going beyond basic assistance with quick problem-solving and detailed tutorials.

January 20, 2022

Always heard great things about Gempages from YT videos, but couldn't try them out untill now. Their software is soooo much better than anyother I've tried and the customer support is great! Solved a couple issues within the day! Store's conversion rate up to 3%-4% now ;)

theswaddlepro
United States
15 days using the app
February 9, 2018

After trying most of the page builders available I decided on Gempages. I find it extremely easy to use and build out pages. I especially like the ability to build out and save my own sections for later use. Very intuitive and I highly recommend.
Dean,

Zenzilly
Canada
15 days using the app
November 21, 2023

Tina is the best.

My Store
Germany
15 days using the app
July 27, 2018

Super application that can do a lot of things, I recommend

Streezly
France
15 days using the app
April 7, 2023

Discovered today that GemPages do not support Shopify's native translation system, as the pages are hardcoded into the theme's templates. Amazing. And offering a 15% discount on Weglot does not compensate for this. We just got rid of Weglot precisely because it's very expensive, and GemPages locks us in.

YAY Paris
France
About 1 year using the app
GEMCOMMERCE CO., LTD replied April 7, 2023

Dear Julie,

We really appreciate you taking the time to provide us with your valuable feedback, and we understand your frustration when our product does not satisfy your expectations. We take all user input seriously and are working hard to make continual improvements.

In light of this, we will be developing plans to integrate as many third-party applications with GemPages as possible. In the meantime, please expect a reply from our support team for further help.

Thomas | GemPages Customer Success Team

Edited November 3, 2017

Working on it. Having some teething problems we are working to resolve

Annalise Jewellery
United Kingdom
About 1 year using the app
March 23, 2023

Great Customer Care, the guide me step by step in every process and the app is well done. I suggest it

Bagtique
Italy
14 days using the app
GEMCOMMERCE CO., LTD replied March 23, 2023

Thank you so much for your positive rating. We're happy that you're happy, and we're looking forward to providing you with an even better experience in the future.

November 15, 2019

The app is already incredible. The service and support certainly make this the best app. I recommend to everyone

TripMundo
Brazil
14 days using the app
August 10, 2020

Gempages supporting team are awesome! Highly recommend!!!!! They help me fixed every error and issue, they are super patient and fast response!

Club Yoga Official
Hong Kong SAR
14 days using the app
March 30, 2020

Great and easy to use app ! Most important, the support is great !!! Have a try with the free trial, you'll see :)

Le Slibard Ecommerce
Belgium
14 days using the app