Reviews (4,969)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly drag-and-drop builder and customizable templates that enhance store appearance and conversion rates. It consolidates multiple tools into one, improving site speed and management. The ability to add custom codes for free is highly valued. Support is consistently praised for responsiveness, expertise, and going beyond basic assistance with quick problem-solving and detailed tutorials.

February 19, 2020

Fantastic customer service, always helping me out. There's nothing that they haven't been able to do so far. The apps also really good, you can transform store from a classic shopify store to something that looks like it's made by a professional web designer. Thanks Gempages support team.

Fittnet Watch
Australia
14 days using the app
January 25, 2022

Great app for designing pages with much more control than the default Shopify page builder. Coming from a background in WordPress, this app is similar to page builders such as Elementor. One note/item to be aware of: When using GemPages for your product pages, you may run into some issues with adding additional functionality to the product page. For example, we added a Klaviyo back in stock button to our code, but with the GemPages product layout, the "notify me" button does not appear in the correct place. Overall, a good app for designing additional pages on your website, but I would recommend using default shopify page design for products if you intend to add functionality to those pages. Fantastic customer service, too!

BetterFed Beef
United States
About 1 year using the app
May 3, 2018

A really great app that lets you easily design and manage Shopify pages with a simple and accurate drag and drop interface. Perfect for quickly developing professional Shopify pages and adding bespoke sections. The customer support is excellent. Janie and the team responded really quickly to my query with a friendly knowledgable response.

Bluebell Home And Gifts
United Kingdom
14 days using the app
May 30, 2017

*NOTE: My opinions are my own. This review is given from the perspective of a designer working through with GemPages and does not reflect the opinions of the owners/companies this page builder was used for. I only give my feedback as a third-party.*

Initially, I needed a page building app that allowed for certain customizations and capabilities that enabled my client and I to test design solutions for product pages and content pages. I found GemPages and thought to give it a try as I've had experience working with in-app page builders for other platforms and I liked the offering.

Ive worked with GemPages for a few months from the initial kickoff to final launch (Roughly February - May). Full transparency, at first the system had some bugs that would show some inconsistencies and errors but after speaking with Chris and reporting the issues, he made sure to verify the issues and correct them as they were reported. He's been very friendly through the entire process and open to suggestions and feedback.

From a design perspective, I took some customization liberties for our page design that allowed for a modern but light design execution and the inapp widgets allowed me to build the design how we imagined.

All in all, after working through the initial learning curve of a new visual builder and making sure any potential bugs on my page are resolved prior to launch (things are good now), GemPages has become an app I trust for future page implementations.

I look forward to seeing the next phase of GemPages and what Chris' team has to offer - this is definitely an app worth giving a try to build and test.

Nail Swag
United States
About 1 year using the app
June 19, 2023

GamPages Langing Page is amazing.
especially it has very cooperative and supportive team 24/7 service

My Store
United Kingdom
14 days using the app
GEMCOMMERCE CO., LTD replied June 20, 2023

Thank you so much for this stunning review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime!

April 16, 2022

Amazing app, the online support is very helpful and solved my problem quickly. Well done............

MGH
Hong Kong SAR
14 days using the app
October 13, 2023

This was my first time using the page builder app and, as expected, I had a few hiccups while trying to navigate through. The learning curve was slightly steep for me, but that's where Anthony, a customer service representative, stepped in. I reached out to the customer service and Anthony responded swiftly. Not only did he address my queries promptly, but he also walked me through the issues I was facing, solving them efficiently. His quick and precise assistance made my experience with the page builder app much smoother. I appreciate the professional and timely support provided by Anthony, which significantly eased my initial use of the application. I highly recommend reaching out to Anthony if you face any challenges - he’s incredibly helpful and capable. Thank you, Anthony, for going above and beyond to ensure a seamless user experience!

woonidee
United Kingdom
14 days using the app
April 28, 2022

サポートがとても手厚いです。レスポンスが早く何でも答えてくれます。
実装されてない機能をLiquidでコード書いて実装してくれたのは感動しました。 The support is very generous. They are quick to respond and answer anything.
I was impressed that they wrote code in Liquid to implement a feature that was not implemented.

Yappun
Hong Kong SAR
14 days using the app
January 15, 2018

Great Tool. Much easier than another app with lots of features.

Women Emporium
United States
13 days using the app
December 8, 2023

Nice app and the development team help us a lot.

Pet Supplies,Pet Stores | Lovepetin.com
Australia
13 days using the app