Reviews (4,980)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly drag-and-drop builder and customizable templates that enhance store appearance and conversion rates. It consolidates multiple tools into one, improving site speed and management. The ability to add custom codes for free is highly valued. Support is consistently praised for responsiveness, expertise, and going beyond basic assistance with quick problem-solving and detailed tutorials.

November 29, 2018

This is by far the best pagebuilder app. I have tried the others. This is intuitive and has far more options for design as opposed to widget gimmicks the others include. And the support is awesome. They helped me when I had a few issues and took the time to even to overwrite some code that a 3rd party app had interfered with the design. And to let you know I have no affiliation with this company. I have never left a review for anything in my life because what is usually advertised falls short on delivery. But this met all my expectations and allowed me to design a home page without making compromises. Buy it now!!!!!!

Dizcountly
Spain
9 days using the app
June 14, 2023

very good customer support, had an issue resolved within a couple hours. really good ui easy to make professional looking store fronts

Projector Pal
United States
9 days using the app
GEMCOMMERCE CO., LTD replied June 15, 2023

We are so delighted that you rate our support 5 Star. We strive to provide just that for all our customers. We're excited to be your companion as you watch your business growth.

February 13, 2020

I used this app to create better, more intuitive pages for my shopify store. The app is great and the customer service is outstanding. For now I'm super happy, thanks.

Zwarte Roes
Netherlands
9 days using the app
October 6, 2017

FIVE STAR APP!

I spent countless hours struggling to make a professional looking store and was about to give up until I came across GemPages - and I am so glad I did! It has been so easy to use and the amount of features are amazing! I love that I can create my own designs or use the ready made templates.

And the support is AMAZING! Chris is the absolute best, as far as customer service and support goes, period. He is always ready to help you out and answer whatever questions you may have. And he always has a solution for whatever design you are trying to create or problem you are trying to solve.

I am really excited for the sales funnels they are launching soon and all the new templates. I highly recommend them to anyone looking for an easy to use, professional, page builder, with great support and all these many exciting things to come!

The Gadget Girl
United States
9 days using the app
August 28, 2020

Really cool landing page builder if you're looking to increase your stores AOV.

The thing i like most about Gempages is their customer service.

Overall a great app :)

DiamondStop
India
9 days using the app
December 4, 2020

I used this app to build my product pages. it was helpful, to bad though it doesn't work with the Recharge subscription app on the improved shopify platform at least according to Recharge representative. but anyway when I had a question Marc was helpful with all my concerns and prompt so I am grateful for that!

MelaBeauty
United States
8 months using the app
GEMCOMMERCE CO., LTD replied December 5, 2020

Thanks for your feedback, my friend. It’s all our pleasure to assist you along your journey with us.

In the meantime, Recharge is working fine with our page builder. If you found any issue when trying to integrate Recharge with GemPages or need any further assistance, please don't hesitate to let us know, our support team will help you with our best

Sincerely,
Janie | GemPages Team

November 23, 2021

great App, great templates, great support.
Best Page Builder out there.
I will to continue using gempages, already using them on 2 different stores.

KaterDoc
Germany
9 days using the app
October 31, 2020

Fantastic customer service! Quick response time and the advisors are very accommodating in finding high quality solutions :)

we-are-root
United Kingdom
9 days using the app
September 21, 2022

Best page building app available, Switched over from pagefly and don't regret it at all. Support is quick and always helpful.

Hystar
United States
9 days using the app
GEMCOMMERCE CO., LTD replied September 22, 2022

Thank you so much for this stunning review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime!

If there is anything more we can do to assist, please do let us know via live chat or email support@gempages.help. Thank you very much!

Edited April 25, 2021

it sucks so much.....I used to like it but now I regret using it. Customer services used to respond very fast but now they are always offline....
the main issue with gem pages is that your live page will not look the same with the page you edited. the spacing, the size...image spending a whole day making the website look good just to find out it all looks messed up on your phone and no matter what you do, it does not change. No one is responding. So you have to turn off your ads, Frustrating. Beyond disappointing. Recommend you just stick to a paid theme. Gem pages makes your page loading speed slow too.
GUYS, this app has too many glitches. IF you don't want to waste hours of your time just to have stuff not working as the way you set it up, it is depressing.

Akiral
United States
9 months using the app
GEMCOMMERCE CO., LTD replied March 20, 2021

Hi Akiral,

Thank you so much for sharing with us your thoughts on the app and services.

Firstly, I'm so sorry to hear about the incident with your online store as it has affected its normal functions.

However, I'm really happy to know that the issue has been fixed as it's involved with the incompatibility with the added code from Canva.

Regarding the time support, our management team is recruiting more team members from different locations over the world then you'll receive more timely and responsive support shortly.

If you need further assistance from us, don't hesitate to get back to us then we'll figure it out together.

All the best,
James
GemPages Customer Success Manager