Reviews (4,959)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its user-friendly design tools and exceptional 24/7 customer support, which includes custom coding help. They appreciate the intuitive drag-and-drop interface, extensive customization options, and seamless integration with other apps. Features like A/B testing are noted for their cost-effectiveness. Merchants report improved conversion rates and enhanced store aesthetics, significantly benefiting their business.

June 19, 2023

The user interface looks clean, user friendly and at the same time, allows to get to the nuts and bolt CSS too. Great support.

SREE MURUGAN TILE WORKS - eStore
India
8 days using the app
GEMCOMMERCE CO., LTD replied June 20, 2023

Our team thrilled to receive such great rating. Happy to hear that you enjoy the app. Thank you so much for your support. Our entire team at GemPages ASIA greatly appreciate it.

Edited February 11, 2020

UPDATE: The GemPages app themself works wonderfully so far. Though, there was some frustration with the page-builder caused by problems on our side.

OLD: The drag-n-drop builder is great. But it's very intrusive, and creates HTML jam-packed with unnecessary, non-semantic tags that make styling painful! In short, suitable for prototyping, bad for production.

Black Alice Lingerie
United Kingdom
8 days using the app
Edited December 27, 2018

After leaving a positive review of 5 stars, I feel compelled to let customers know and rewrite my review after experiencing extremely negative things about this app. Overall the app does what it is supposed to do with minimal bugs. My issue was with the customer support team. I have requested multiple times for assistance regarding the design on our product page however i have been told that they are 'overloaded' with work every time i reach out to them. It has now been over two months asking them to assist with two changes to be precise and have been given empty promises every time i raise the issue, especially after mentioning how frustrating it is every time for the last 2 months. I have now hired someone to do the two implementations for me and when asked how long they took to do, he told me exactly 4 minutes. It is a real shame as i have another 6 Shopify stores that will need a page builder however after this experience i will be going for alternatives.

Hilton Textiles
United Kingdom
8 months using the app
September 20, 2022

Great app, making our website look schmick! Only downfall I've found so far is that it takes a little while to save all the elements or publish the page but that's a small price to pay in the scheme of things when your website looks amazing!

Engadine Music
Australia
8 days using the app
GEMCOMMERCE CO., LTD replied September 22, 2022

Thank you so much for taking your time to leave us this review! Glad to hear that GemPages was helpful to create your pages. Also really appreciate your feedback about saving / publishing the pages, our development team will take neccessary steps to improve it. Thank you so much again for bring it to our attention.

Don't forget to reach us via live chat or email, if you need us we are here to help!

September 11, 2020

I have 2 stores with them. The app is very easy to use and their customer service is even easier to work with! Absolutely fantastic.

OMORFEE INDIA
India
8 days using the app
July 3, 2023

Is one of the best editor for landing page and the support is awesome because they help you in every problem you have and fast

Mafeli
Peru
8 days using the app
Edited July 27, 2020

I've tried a lot of apps but gempages is literally super easy and impressive. they have the best customer support in the world. you don't need paid themes to create classy and high convertible pages. shout out to James for helping me out even on Sunday. 5 out 5 . definitely highly recommend this.

Poket Pal
Canada
8 days using the app
June 10, 2022

This app is amazing! Customer service is always there to help you with anything you need. The app has great features and design aspects. I would recommend this app to everyone.

PIRKEY
United States
8 days using the app
September 13, 2023

Great customer service and quick response. Recommended.

Fosi Audio
United States
8 days using the app
February 13, 2018

Best drag & drop page site maker I ever used with Shopify, with the greatest support. Fast and reliable. Highly Recommended for everyone.

Ifixturkiye
Türkiye
8 days using the app