Reviews (4,983)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly drag-and-drop builder and customizable templates that enhance store appearance and conversion rates. It consolidates multiple tools into one, improving site speed and management. The ability to add custom codes for free is highly valued. Support is consistently praised for responsiveness, expertise, and going beyond basic assistance with quick problem-solving and detailed tutorials.

February 5, 2020

Gempages is always on top of their game. I would always recommend them. The app does what it's supposed to do and the customer services is great.

dermedicine
United States
5 days using the app
February 5, 2022

Great app with good performance.
All kinds of pages can be created freely. Excellent!
Even though we were on holiday, they were very quick to respond.

Download GoGo!
Japan
5 days using the app
December 8, 2021

Have been using this App for nearly 2 years now, and it offers the best support for any supplier I have ever contacted. They are fast, polite, effective and always making sure you get what you need. The app is easy to use and extremely versatile. Highly recommend.

Patrick Mavros
United Kingdom
5 days using the app
Edited August 13, 2018

Flexible and versatile, GemPages helped us with everything we have ever needed in terms of designing sub pages, landing pages, custom product pages an much more. Chris and the support team are super friendly and help with every problem.
Highly Recommended.

Fidget Widgets
United States
5 days using the app
February 8, 2020

5 stars for a good builder but -2 stars for poor customer relations.

Good app, but seems to be under new management and the new management is not very accommodating. I signed up last year and liked the app. But then when doing some construction on the site recently, the app was inadvertently deleted. Well, turns out they have increased pricing since I installed it before and they are not willing to honour the price I was previously paying. Yes, my bad for deleting the app. But also their bad for trying to squeeze me for more money instead of keeping a happy customer happy. So, I am moving to a different builder as I am not eager to work with this team any more since they are not eager to work with me.

ILOVEYOUPASSITON
Canada
5 months using the app
December 16, 2018

Only app I found that does everything. Don't need to download anything to your computer. Pricing is good. It is very simple to use you can brand your store very easily with this app. Truly the best on market

Zany Circle
United States
5 days using the app
March 20, 2018

Janie from GemPages is the best customer support ever and the app is the best in the Shopify Marketplace. You can use it immediately and GemPages will help you with any custom code. I high recommend GemPages!

Global Energy Solutions
United States
5 days using the app
July 17, 2023

Gempage's customer service is a huge reason I love Gempage. They will not only solve Gempage problems for me, but also give me constructive suggestions for other problems. I recommend them.

Piklohas
China
5 days using the app
February 25, 2023

These guys are amazing. Whenever I need they are there for support. The app works like a charm. Even if I 'm not a web designer, I began making my own sites , because these guys are always there for help and the app really works and can do virtually everything.

TheEndlessMarket
Italy
5 days using the app
GEMCOMMERCE CO., LTD replied February 26, 2023

Thank you so much for leaving us a review!

It really means a lot to us to hear that GemPages has been easy to use and a lifesaver. Your honest feedback about the positive experience motivates us to continue improving the app for you.

Please let us know if there's anything else we can help you with.

March 9, 2023

It's still early days but hands down the best page builder on Shopify that I've tried so far and the customer service is fantastic :)

PetalandPeony
South Africa
5 days using the app
GEMCOMMERCE CO., LTD replied March 9, 2023

We're delighted that our efforts have contributed to the success of your business. Should you have any other concerns, please don't hesitate to reach us via live chat or email us at support@gempages.help. We're here to help you achieve success, always.