Reviews (4,929)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its user-friendly design tools and exceptional 24/7 customer support, which includes custom coding help. They appreciate the intuitive drag-and-drop interface, extensive customization options, and seamless integration with other apps. Features like A/B testing are noted for their cost-effectiveness. Merchants report improved conversion rates and enhanced store aesthetics, significantly benefiting their business.
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Fixing my review, was 2 stars before. They have a bomb customer service, helped me figure out everything and make my site look better and optimized. There are a few glitches here and there but for the most part it's awesome
Thanks Steve!
Hey my friend,
Thank you for your feedback.
I'm really sorry to hear that you had a negative experience with our app. My colleague Liam has reached out with some information regarding all of the instructions and suggestions that would help you will understand more about our page builder.
Thank you for giving GemPages a try, we really appreciate it. Liam will continue to work with you in order to hopefully turn this experience around for you.
We would love the opportunity to reverse your negative experience and turn it into a positive one. Our client experience is our highest priority and we want you to feel that. We've left you an email and looking forward to hearing from you!
Cindy | Team Lead, Customer Support
Great app to use, although it has some limited features for responsive screens.
Great Customer Support, I contacted them several times for various issues, and they were able to help out themselves or pass on the issue to the rest of the team who then solved my issue.
Built a few landing pages for my store and I've have a few issues, so naturally I contacted customer support. NO RESPONSE! Even though they claim a 15 minute response time, I haven't got a response in 2 DAYS for my most recent issue, which is preventing me from running my store. Very dissatisfied and will need a refund if I can't get in contact with a support member.
I built a whole custom website for my brand in about a week with gempages. Really easy to use (I'm a designer, not technical!) Easy to format and space. Amazing features and tools. And best of all the customer support is super fast and they could not be nicer or more helpful - they even made custom videos for me to show me how to do stuff... highly recommend.
Wow! Thank you so much for this great 5-star review. Thrilled to hear that you have amazing experience with GemPages and our service!
We really appreciate you being a loyal customer and helping to share the word about us. If there is anything more we can help, please do let us know. We're always happy to give you a hand!
Amazing customer support! Extremely easy and intuitive tool! I highly recommend this app for whoever wants to build or customize its store.
This is fantastic app very easy to use. If you didn’t understand how to use it, support team tell you kindly. I really recommend this app. Awesome!
Thank you very much for sharing your experience! Happy to hear that you received 5-star service from our customer support team
Great app, great service, perfect performance. Using it on 7 stores absolutely outstanding on all of them. Thanks!
So many options!! I just started working with the app after hearing so many positive comments from fellow shop owners. Support is incredible, and the pages are beautiful once you get past the small learning curve.
Thank you for leaving us this such wonderful review! We are thrilled that you enjoyed your experience with GemPages editor and our support service!
We're always there to assist whenever you need!
Happy Selling!
For me it's the best on the market. The support staff is always available and helpful. Oh... and it's very intuitive/easy to use and has the advanced features for inserting code, etc. The only reason it gets 4 stars instead of 5 is because its integration of external apps could be better...but they're working on it. Besides, no app is perfect, right?
The app is great because it allows you to make incredible landing pages. It's easy to use and when you have questions, we answer them quickly. Thank you