Reviews (2,611)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its customization capabilities that enhance sales and engagement without needing advanced coding skills. It features a user-friendly drag-and-drop interface, professional templates, and advanced functionalities like A/B testing and third-party integrations. The customer support is particularly valued for its responsiveness and effectiveness in troubleshooting, often involving direct shop access for seamless issue resolution.

February 10, 2025

I've received an excellent help from support! Thanks so much Miley!

CuiPet
Spain
About 2 months using the app
December 4, 2024

Fantastic customer service. Anytime we've needed assistance they've solved it quickly and successfully. We've enjoyed using the app and find we can achieve nearly any design idea we have. Easy recommendation.

Diehard Custom
United States
2 months using the app
June 27, 2025

Jeremy has assisted and I must say the gentleman is good at what he does and his tone is absolutely calming and professional: thank you for all the advise and help Jeremy.

My Store
South Africa
GEMCOMMERCE CO., LTD replied July 3, 2025

Good day My Store,

We're really grateful you took the time to highlight Jeremy's assistance! He’ll be thrilled to know his calm and professional approach left such a strong ...

April 20, 2025

Customer serivice is top

PawPaw
United States
2 months using the app
GEMCOMMERCE CO., LTD replied April 22, 2025

Hello PawPaw!

We’re so happy to hear you’ve had such an amazing experience with our team! 😊 Thank you for your kind feedback — it means a lot to us.

We’re always here to ...

May 15, 2025

I can't make designs with my phone, so 1 Star because it's not working, first make the app available and then push it to store guys....

Nikita Studio
Germany
11 minutes using the app
September 16, 2024

Ive really enjoyed how simple and easy to use the UI is, and whenever I've had some problem I couldn't figure out, the customer service was quick and very helpful in solving the problem.

Grounding
Finland
4 days using the app
July 25, 2024

Kyle best ever support rep. The app is just amazing, i have been using it for more then a year now, CVR thorugh the roof, 250k+ generated since switching and we counting!

Avela Berlin
Hungary
19 days using the app
October 9, 2024

Best builder for Shopify, customer service is best from all apps that I use hands down. Highly recommend them over anyone else!

BackBraced
Finland
About 1 year using the app
May 12, 2025

semplice ed intuitiva

Segreti naturali anti-rughe
Italy
Over 1 year using the app
GEMCOMMERCE CO., LTD replied May 16, 2025

Hi Segreti naturali anti-rughe,

Grazie per il tuo feedback, siamo felici che tu trovi la nostra app semplice e intuitiva.

Se hai bisogno di ulteriore assistenza, scrivici ...

July 1, 2025

The app has a very quick and good support. I can recommend this service and im really happy with GP :)

baaboo
Estonia
GEMCOMMERCE CO., LTD replied July 3, 2025

Good day baaboo,

We’re delighted to hear you’re happy with the service and the speed of support!
It’s always a pleasure to know that we’re helping merchants like you get the ...