Reviews (4,923)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing store functionality and aesthetics, noting its user-friendly drag-and-drop interface and conversion-optimized templates. Features like post-purchase funnels, built-in widgets, and A/B testing are highlighted. Exceptional customer support, including responsiveness and custom coding help, along with additional resources like video tutorials, are also highly praised, making it a valuable tool for optimizing online store performance.

December 4, 2019

Well, I was always looking for a tool similar to DIVI, and I found it. GemPages is amazing! it's easy and powerful at the same time. The customer support is really helpful especially Tina.

Hydrotox
Bahrain
About 1 month using the app
August 12, 2022

excelente, suporte é fantastico......................................................................

lenanve
Brazil
About 1 month using the app
GEMCOMMERCE CO., LTD replied August 15, 2022

Thank you for taking the time to rate us, your feedback is greatly appreciated and helps us maintain a high level of service for our customers. Please let us know your concerns, if any.

We guarantee that we will do everything in our power to ensure that you are completely satisfied.

Cindy | GemPages Customer Success Team

March 14, 2023

Just signed up with GemPages yesterday and they've already solved a major issue for me that resulted through another third party app. Amy was incredibly responsive. I've got my first event landing page up and running and it was super simple!! :)

The True Nosh Co
Canada
1 day using the app
GEMCOMMERCE CO., LTD replied March 15, 2023

We're proud to assist with your business. Glad to hear that Amy was there to help you get familiar with GemPages. If there is anything more we can do to assist, please do let us know via live chat or email support@gempages.help. Thank you very much!

December 7, 2023

Great app and even better customer service!

UUQ Optics
China
1 day using the app
December 11, 2018

A game changer. Allows for incredible amounts of customization and is easy to use. A+ customer service!

Megalopolis.toys
United States
1 day using the app
May 12, 2020

Pretty cool app but didn't liked the costumer care it feels like they almost don't want to help you

Artchu
Israel
About 1 month using the app
December 31, 2019

Ann was incredibly friendly and helpful! I would recommend using this app, as it was very easy to use and the support is great

Aurea Skincare
Australia
1 day using the app
January 6, 2020

this is soo goooddd
i like it , it works and i loved it
thank you guys , thank you Gem page for this amazing app
its great , you shouldnt get amazing them
just use it

MAGIC LEDz
Palestinian Territories
1 day using the app
April 27, 2020

I'm still on my Trial days. So by now (4 days) I can I say I like the app. I would say its ideal for landing pages, indeed, it was the main reason I downloaded the app. It has a lot of features but still on discovery phase. It's great it has a very good chat support, so any doubt can be canalized by there. The only constructive criticism I have on the 4 days, I think they should put someone to be "on call" or "on chat" for the weekends, due a got a few doubts on Friday and got stuck until Monday, not a big deal, but to take in mind if will be taking one of their plans. No put 5 stars just for that and coz just only 4 days of testing it. Will update if continue using it in future.

Viagues
United Kingdom
29 days using the app
August 15, 2020

Support is taking longer time to get a reply!! Having issues to integrate with theme even the first issue fixed BUT it will happen again!! Technical issue cant fix immediately!! Wasting time...Need a refund...

EasyQuickStore
China
29 days using the app