Reviews (4,919)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing store functionality and aesthetics, noting its user-friendly drag-and-drop interface and conversion-optimized templates. Features like post-purchase funnels, built-in widgets, and A/B testing are highlighted. Exceptional customer support, including responsiveness and custom coding help, along with additional resources like video tutorials, are also highly praised, making it a valuable tool for optimizing online store performance.

April 14, 2024

Abgebucht, obwohl alles gelöscht und gekündigt war.

casadelicia.ch
Switzerland
About 5 hours using the app
GEMCOMMERCE CO., LTD replied April 15, 2024

Dear Casadelicia,

We extend our sincere apologies for the unfortunate circumstances that prompted the decision to cancel your service.

It's important to clarify that the billing system is managed by Shopify, and as a third-party application, we are bound to adhere to its regulations.

We have issued the support for you after receiving the feedback. Kindly check your account after this.

Thank you for your understanding.

Warm regards,

GemPages Support Team

November 7, 2022

We recently started using this app. It has so many features and is allowing us to make a great-looking site. The customer support is amazing, they are supper responsive and go above and beyond to help with any issues.

Domegaia
United States
11 days using the app
GEMCOMMERCE CO., LTD replied November 8, 2022

Thanks very much for your balanced and fair review. We're happy to hear that you find GemPages helpful. Feel free to let us know via our live chat channel. We would be happy to check and make it right for you!

September 11, 2022

I had some question regarding my plan and I had a very good support from Team! I appreciated the help!

SWAN KARE®
France
About 8 hours using the app
GEMCOMMERCE CO., LTD replied September 12, 2022

Thank you so much for your review. We are thrilled that you are enjoying the app and that you found it easy to use! It's looking awesome!

Feel free to let us know whenever you need assistance!

April 29, 2021

Bella from Gempages is simply amazing! She exactly understands your tech expectations and solves within hours. Gempages is a flexible and great app to have! Highly recommend :)

WAG USA
Australia
About 8 hours using the app
January 20, 2021

Easy to use and GREAT customer service via live chat! This has been a simple way to make my site look more custom.

The Sharing Squirrel SHOP
Canada
About 8 hours using the app
October 14, 2018

serieusement cest pas le top surtout pour ce quand vous faite votre page sur ordi et vous vous mettez sur portable tout change rien n'est a la meme place sinon beaucoup d'options mais galere un peu

Trek-camp
France
10 days using the app
October 9, 2018

Excellent drag and drop page builder. I've just started using it and it's actually amazing. I didn't expect it to be that easy, and when I had a problem Janie helped me with video tutorials. Probably my future go to app whenever I'll build a website !

ZEDE Paris
France
About 8 hours using the app
September 4, 2023

Support is none existent, you cant even pay someone to help such a shame i spent so much time building a site but the last part i had to change to pagefly..

Review Mate
United Kingdom
9 days using the app
GEMCOMMERCE CO., LTD replied September 5, 2023

Hi Mate,

We want to extend our sincerest apologies for the delay in our support response. We understand your frustration, and we're truly sorry for any inconvenience this has caused you.

Due to an unexpectedly high volume of customers, our response times have been slower than usual. We want to assure you that this is not the level of service we aim to provide, and we're actively working on resolving this staffing issue to better support our valued customers like you.

While our response time may be temporarily affected, we want to emphasize that we are committed to assisting our customers to the best of our abilities. We appreciate your understanding during this challenging period.

If you have any specific issues or questions you'd like assistance with, please don't hesitate to reach out to us again. We're here to help, and we value your business.
Thank you for your patience, and we look forward to serving you better in the future.

Warm regards,
GemPages Support Team

March 24, 2023

My issue has been solved within one hour and I am very happy with the new page and the support of gempages.

CalmaLux.de
Germany
About 7 hours using the app
GEMCOMMERCE CO., LTD replied March 27, 2023

We are so delighted that you rate our support 5 Star. We strive to provide just that for all our customers. We're excited to be your companion as you watch your business growth.

May 11, 2018

very pleasing app and great customer support very fast and helpful
and fully satisfied in my opinion one of the should have app for any shopify store thank you to much

Fabiolucetti Store
France
About 7 hours using the app