Reviews (5,020)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for boosting sales and conversions with features like post-purchase funnels and extensive customization options. Its drag-and-drop interface and variety of widgets allow for creating unique, professional stores without advanced coding. The wide range of templates and free custom coding options are also highlighted. Customer support is praised for being responsive, professional, and helpful, providing clear, detailed guidance that enhances the user experience.

May 26, 2023

Not a big fan of page builders typically - always better to build out your pages manually in my opinion. However, Gem Pages are great for people who need to produce landing pages and blog posts and they lack the technical knowledge to code these pages.

It is easy to use and builds beautiful landing pages and blogs. So why 4 stars? I would have given it 4.5 if it was possible. The only negative I ...

Clinical Research Dental
Canada
Almost 4 years using the app
GEMCOMMERCE CO., LTD replied May 28, 2023

Thank you so much for your thoughtful review! We're happy to hear that you got great support service from our support agents. I'll surely pass your interest to our DEV team ...

October 25, 2022

This app's support is great - really quick solutions when things go wrong. The app in general has improved over the last year with new features and updates. However, it can be glitchy at times but this may be because we work on a complex theme. With simple Shopify themes, this app would be great and it really easy to use.

Beavertown Brewery
United Kingdom
Almost 4 years using the app
GEMCOMMERCE CO., LTD replied October 28, 2022

Thank you for taking the time to provide a rating. Your opinion is valued greatly, and it helps us maintain an excellent standard of service for our customers. Please let us ...

Edited January 19, 2021

Good app, Only negative thing is that building large pages with many product slows the page, but Shopify problem.

Dick Johnson
Finland
Over 3 years using the app
GEMCOMMERCE CO., LTD replied January 19, 2021

Dear Leevi,

Thank you so much for taking the time to leave constructive feedback on the app and service. I believe other users will find great value and have a better ...

September 12, 2022

Some of the best support I've ever had. I have to say this first and foremost - Walter was absolutely brilliant, super attentive, keen to help problem solve with me and any issue was remedied rapidly! Gempages is a great app if you find your shopify template pages limiting. The software completely opens up your options to create any variety of pages - each module has extensive options on ...

Eskuta
United Kingdom
Over 3 years using the app
GEMCOMMERCE CO., LTD replied September 13, 2022

Thanks for taking the time to rate us, your feedback is greatly appreciated and helps us maintain a high level of service for our customers. Please let us know your concerns, ...

June 17, 2020

tengo un problema hice una subpagina y no funciona en iphone, safari, alguien puede apoyarme, por favor

HRC E-Commerce
Mexico
About 3 years using the app
March 3, 2022

Good builder which could be better in the future.
gempages is already quite a good builder for casuals - but to be really a builder for everything it needs something like a pro mode with more setting, a tree control at the right side and better animation capabilities. If you want to be the best there is for shopify - look at something like Oxygen builer or bricks builder. If you could achieve ...

Minimalamp
Germany
About 3 years using the app
GEMCOMMERCE CO., LTD replied March 3, 2022

We greatly appreciate your your review and glad to hear that GemPages is helpful in creating your pages. I'll surely pass your interests to our DEV team & Design team for ...

April 15, 2020

I am using this app to build my site from scrath (I have no prior web developer experience) and I have found it to be very useful with all the functionalities that I need. The customer service is great, very responsive and helpful as well.

5WAY
Italy
About 3 years using the app
September 21, 2020

The app does as it should - helps you build custom pages however, my biggest gripe is their customer support. We pay for their advanced plan and with that, comes VIP Support but so far, the support doesn't seem any different than what we were receiving on starter plans. In fact, since we are based out of North America, their support comes the following day given the timezones - which is fair. But ...

Tiger Tool
Canada
Almost 3 years using the app
October 26, 2020

Really simple to use and has everything you need to build great landing pages and product pages. the support team and great as well. One thing that could be improved is the drag and drop, it always takes us longer to arrange a page since the rows don't wanna go where we wanna put them. Otherwise, a great product!

Fitonomy
United States
Almost 3 years using the app
November 11, 2020

Not everything works perfectly from the beginning and you have to adjust a dozen times until it's perfect (e.g. spaces or the transition from desktop to mobile version) but the support is great! Always kind and very helpful. I guess in a while when all bugs are fixed it deserves 5 stars ;)

Zmoobi
Germany
Over 2 years using the app