Reviews (2,490)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its robust customization capabilities that boost sales and engagement. Its user-friendly drag-and-drop interface allows for easy creation of optimized pages without coding skills. Features like A/B testing and responsive controls, along with seamless third-party integrations, enhance its utility. Exceptional customer support is frequently praised for responsiveness and effective problem-solving. Integrates smoothly with Shopify themes, enhancing brand style and user experience.
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after using for 1 month, i would say its great page builder and it have lots of template that help me to create for unique sections and they also have pre-build section Also, I would highly recommend it if you are looking for a page builder and their support team is always active.
Hi Hashtag Eyewears,
Thank you for taking the time to share your experience! We're so glad the templates and flexible design options worked well for your store.
If you ever run into questions or need ideas, don’t hesitate to get in touch, we’re just a message away!
Auri
GemPages Customer Support Manager
This is the most useful app on Shopify imo. Easy to use, customize, replace entire sections of our website in hours instead of days. The support is top tier, super quick and responsive. I highly recommend GemPages.
Thanks again guys!
I honestly can’t overhype GemPages enough—especially because of my guy Harry. He jumped in like it was his own store and fixed every little detail. Service level: 10,000 / 10 – lightning-fast replies, crystal-clear explanations.
Our conversion rate skyrocketed right after launch. If you’re not using GemPages, you’re basically leaving piles of cash on the table.
Huge shout-out to Harry for the legendary support—couldn’t have done it without you, bro.
Hi Oralia
Harry will be thrilled to hear this! We’re so pleased that his clear explanations and speedy help had such a big impact on your store’s performance.
We’re always here if you need support again — wishing you even more success!
Kind regards,
Justin
GemPages Technical Support Leader
Big problem. I have created a landing page, but the shopping cart creates an incorrect design (different from the original store). GemPages shopping cart design is terrible. Emerald in support did not help me and told me to solve the problem myself.
Support claims that the cart is managed in the main Shopify theme, but I don't have that. There is an error on the app side and they are not solving it. I paid 59 dollars, spent a whole day doing the landings and now I'm going to lose time and money.
Good day Dentiphoto,
First of all, I would like to sincerely apologise for the frustration and inconvenience you’ve experienced.
I have personally reached out to you with a proposed solution to help resolve the issue, and I hope you’ll be able to review it whenever you have time.
We truly regret that this situation caused you both time and financial loss, and we’ll continue to do our best to support you until this matter is fully resolved.
If you need any further assistance, please don’t hesitate to get back to us — we’re here and ready to help.
Auri
GemPages Customer Support Manager
The experience was very good! The customer service staff is also very patient and solved all my problems! I wish there was more tweakability on the module side of the editor though, good luck getting better and better!
Hello NBHANYUAN,
Thank you so much for your kind words! 😊 We're really glad to hear that you had a great experience and that our customer service team was able to help solve your issues patiently and effectively.
We also appreciate your suggestion about adding more tweakability to the editor modules—it’s valuable feedback and definitely something we’ll take into consideration as we continue to improve.
If you need any further assistance, please don’t hesitate to reach out. We’re always here to help!
Auri
GemPages Customer Support Manager
Gem Pages has been the best app to add to my Shopify experience! It has made making impactful pages (as a very novice website manager) very simple. Their support is top notch! Just get it.
Good day Red River Valley Garden Tour,
Thank you so much for your detailed feedback! We’re thrilled to hear how GemPages has made your Shopify journey easier and more impactful, even as a novice website manager.
Your recommendation means a lot to us.
If there’s anything we can assist with in the future, feel free to reach out — we’re always here to help.
Auri
GemPages Customer Support Manager
I was experiencing some coding issues with Klaviyo, and Ann was very patient and helpful and made my button to popup process seamless. Very knowledgeable support. Also, love all the things you can do inside Gempages, there's no way I could do this inside a regular builder. If you want an actual branded website, get Gempages.
Good day Aerlune,
We’re so happy to hear that Ann could help with your Klaviyo integration! She’ll be thrilled to know her efforts made the experience smooth and hassle-free for you. Your praise for the flexibility of our builder really encourages us!
If you ever run into new questions, we’ll be ready and happy to assist.
With appreciation,
Justin
GemPages Technical Support Leader
I love this app. Been using gempages since 2023, this app is absolutely amazing. Annie and her teammate helps me a lot when I try to explore some new features for the best CRO. Highly recommend Gempages.
Good day Glov Infuse,
Thank you so much for your thoughtful review and your trust since 2023! We're thrilled to know that Annie and her teammate have been able to support you with exploring new features for your CRO.
We’ll definitely share your kind words with Annie — this will surely brighten her day!
Should you need anything else in the future, please feel free to reach out — we’re always happy to assist you anytime!
Auri
GemPages Customer Support Manager
Outstanding support from Annie and the Gempages team!
After struggling for an entire day with CTA buttons that looked completely off across different mobile devices, I was honestly frustrated and worried. But Annie went above and beyond to solve the issue—not only guiding me patiently step by step, but also stepping in to do the actual work when I couldn’t figure it out.
She ensured everything looked exactly how I wanted, with perfect responsiveness across devices. Her kindness, professionalism, and determination truly stood out. It’s rare to find this level of customer support.
Thank you, Annie, for saving my landing page and making the experience so smooth!
I have never in my life dealt with a better customer support! I am not even a paying customer (YET!) but they really went above and beyond to help me in everything, even unrelated to gepages, I had difficulty applying my custom fonts, even my code didn't work, they managed to fix it for me! I have downloaded 3 page building app, I will delete all but this, also it is such an extremely easy to use page builder, very similar to wix studio, I am so happy coming across this app.
Good day BRACHA,
Your words truly made our day — thank you! It’s amazing to know our team could support you even before you officially became a customer. That level of care is exactly what we strive for, and we’re so glad we could help fix your font issue and give you a great first experience.
If you ever need help again, feel free to reach out — we’ll always be here for you.
With appreciation,
Auri
GemPages Customer Support Manager