Reviews (2,566)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting conversion rates and enhancing site aesthetics with its easy-to-use drag-and-drop interface and extensive customization options, requiring no coding skills. Features like A/B testing and AI enhancements optimize page designs, while integration with third-party apps adds versatility. The support team is noted for being responsive and efficient, often providing more than basic assistance.

November 20, 2024

very helpful customer service. been very happy with gempages.

Two Tails Pet Company
United States
Over 3 years using the app
July 22, 2024

This app is very frustrating to use if you are new to building a shopify page. It's not intuitive and many of the app add-ons and functions do not seem to work.

Customer service is nice, but their response time if 5-8 hours if you are on east coast time. This makes getting help or finding solutions even more difficult.

MrKirshy
Canada
10 days using the app
February 17, 2025

good help

TippsyWine
Singapore
3 months using the app
May 7, 2025

Lovely support !!

Opulenza
United Kingdom
21 days using the app
GEMCOMMERCE CO., LTD replied May 16, 2025

Hi Opulenza,

We appreciate the lovely feedback, thank you! It's great to know our support made a good impression.

Just give us a shout if anything else comes up — we’re always ready to help!

Justin
GemPages Technical Support Leader

August 1, 2024

If you want your online store to stand out then use Gempages and there support team are really helpful and will take car of a task for you!

WaveBeamPro™
United States
Over 1 year using the app
February 28, 2025

Easy to use and prompt customer service

Mosse
Canada
8 days using the app
November 21, 2024

Great app that makes designing and customizing pages incredibly easy. What truly stands out is their support team, who are always helpful!

KVASS LAB
Poland
5 months using the app
October 31, 2024

I like GemPages it helps me to upgrade the look of my site and the support time is very helpful Pauline was very kind to me solve my issues

MAX Faucets
Canada
About 1 year using the app
November 29, 2024

Dzung was super friendly and helpful. Thanks for the great service!

PowerPoint Systems EA
Kenya
About 1 year using the app
February 21, 2025

Muy intuitiva y si tienes dudas el equipo de soporte es muy amable y te ayudan casi de inmediato.

FTN by Bfit
Mexico
8 months using the app