Reviews (4,987)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its post-purchase sales funnels and all-in-one platform, reducing the need for additional apps and simplifying store management. Its user-friendly design tools and templates allow for easy creation of unique, professional pages without coding. Features include a drag-and-drop builder, extensive customization, and free custom code integration. Seamless app integration and highly responsive, effective customer support enhance its functionality and user experience.

August 24, 2024

The best app in shopify!

Essential Hub
Portugal
12 months using the app
July 22, 2024

This app is very frustrating to use if you are new to building a shopify page. It's not intuitive and many of the app add-ons and functions do not seem to work.

Customer service is nice, but their response time if 5-8 hours if you are on east coast time. This makes getting help or finding solutions even more difficult.

MrKirshy
Canada
3 months using the app
June 10, 2024

Incredible customer service. They're like a dedicated team of developers who help you with any customization. You not only get the best page builder on Shopify, but it also feels like you've got your own in-house development team!

BANG Massage Gun
Australia
Over 3 years using the app
July 29, 2024

Best responsive and best customer service I've ever seen before. Great page builder. Is simple to configurate, easy to modify.... a great experience. I hope

Travelshield
Italy
About 2 months using the app
August 9, 2024

The support team is truly incredible. A perfect app for all your customization needs and to improve CRO. Ken was very helpful!

Cheeky Beaks
United States
18 days using the app
September 18, 2024

Great app, professional support

KLER EU
Poland
4 days using the app
June 12, 2024

Great app, and the excellent support is very important!
Enables us to build custom pages and do things that are not possible with default Shopify themes. Thank you GemPages!

The team at
IcelandNaturals.com

Iceland Naturals
Iceland
Over 5 years using the app
December 30, 2024

Top!!

patsli
Germany
2 months using the app
August 6, 2024

The support team and technical team are enthusiastic. They have helped me a lot. And this is one of the best app builders I have ever used. The first time I designed a landing page that I love (better than shopify theme). Thank you Gempages!

DreamyPure
Vietnam
11 days using the app
July 27, 2024

I am not a happy customer they expect you to know the system and it's practically impossible to get support I think we dealing with multiple people at the same time it takes for ever to answer you

SecretsOfTea
United States
About 1 year using the app
GEMCOMMERCE CO., LTD replied August 2, 2024

Dear SecretOfTea,

We deeply apologize for the unpleasant experience you have encountered. We recognize that we should have provided more prompt assistance and are working diligently to expedite our support processes.

Your feedback is invaluable, and we are committed to improving our service to better assist you and all our customers.

Should you encounter any difficulties, please do not hesitate to reach out again. Our support team will do their utmost to assist you.

Thank you for your understanding.

Best regards,
GemPages Support Team