Reviews (5,020)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for boosting sales and conversions with features like post-purchase funnels and extensive customization options. Its drag-and-drop interface and variety of widgets allow for creating unique, professional stores without advanced coding. The wide range of templates and free custom coding options are also highlighted. Customer support is praised for being responsive, professional, and helpful, providing clear, detailed guidance that enhances the user experience.
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Good service but have experienced page building problems in the trial period. Issues have now been sorted thanks to support team.
Easy to use and pretty straightforward. A few issues here and there but the team was always ready to help.
Edit: I'm changing my rating to 4 stars because I realized that my PageSpeed rankings have dropped from 28 to 12 since I swtiched to GEM and tech support has confirmed to that they are not optimized for good PageSpeed rankings. This seems like a pretty significant drawback. Other than that, I'm very happy with GEM. I tried several similar apps and they all left me wanting. The best rated one ...
I enjoyed the flexibility in designing a landing page but it was slow sometimes and often got stuck.
I was satisfied with the service, they are fast and efficient.
Highly recommend, versatile, intuitive, and conducive to a powerful workflow where you can let your creativity run wild. With no prior experience in website building, I made my website look and function exactly as I wanted. Support is second to none, I recently ran into a pretty major technical issue that made my website virtually unusable. Fixing it was way beyond my expertise. Messaged them ...
Good customer service! But if we improve the time of reply will be fantastic. 5 star will be given when this service improve
Thank you so much for your honest review! Your feedback about our support time is greatly appreciated. We're taking neccessary steps to improve it. Hopefully our support ...
I am still currently formulating my full thoughts on this app however it asks that i type at least 100 characters. This star count indicates my current level of satisfaction with these app developers. I will keep it updated.
Current Status: Seems like Chris hired some help, things have been much better with the customer service end lately
Great app builder with a ton of features and relatively easy to use, really complicated publishing proccess though.
Thank you very much for bringing your issues to our attention. I'll definitely forward your trouble to our development & design teams for further consideration. Your patience ...
A great app overall. There were a few technicalities that I needed help with and their support team is very prompt and thorough.
Thank you for taking the time to provide a rating. Your opinion is valued greatly, and it helps us maintain an excellent standard of service for our customers. Please let us ...