Reviews (5,034)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for enhancing the professional look and uniqueness of their online stores, which helps increase sales. Its all-in-one platform, user-friendly drag-and-drop interface, and customizable templates simplify store management and improve conversion rates. Features like hero banners and video support add robust functionality. The customer support team is highly praised for their quick, professional assistance and valuable design advice.
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Their customer service is 10/10. IT's crucial to have timely and helpful responses as a small business owner and they really deliver. I would definitely recommend using GemPages.
It is a great builder, and it is easy to understand how to use it compared with other builders we tried for our store. Also, they have excellent customer support, which tries to find solutions if you stick with some problems.
Reliable support which is always there for you and can help you with your problems. It's not perfect that you can't use the intern Shopify style settings but ok.
Customer Support Representatives indeed work, and won't leave without help, however, it can take much longer for them to reply, but it is worth it.
By the way, could someone give Ken a raise, please?
Dear Veluxe,
This is Auri, the GemPages Customer Support Manager.
I really appreciate your feedback, it will be a huge motivation for our team to continue with our mission. ...
The customer support was brilliant, efficient and very useful. Always give me a summary of the problem and how to fix it in details. They are very patient as well.
The app works great! Nothing to complain about
While the design tools are really slick and you can design engaging experiences, though take a little getting used to the depth of capabilities, the support is where the value shines with Gempages.
Sure, there have been simple things they have told me how to do myself. Its the ones where they go away for a little while and come back with a 'Hey we did it for you, check this link' and whatever ...
Gempages is easy to use, has a lot of features so its very versatile. Support is insane to be honest, replies quick and always has a solution. Have tried and tested many builders in the past such as elementor, funnelish, replo, but none of them compares to gempages. Good job
I recently started using GemPages for my Shopify store, and I have to say, their page builder is incredibly functional and user-friendly. I ran into an issue with personalizing one of my landing pages, and their support service was simply phenomenal. The entire team went above and beyond to resolve the problem, providing me with detailed explanations and step-by-step guidance. Their prompt and ...
Absolutely fantastic service! The team is incredibly helpful, always providing prompt support and going the extra mile to resolve any issues. Their dedication and efficiency made my experience seamless—I highly recommend them!
i Absolutely love Gempages. It allows me to customise every page to my exact liking. i took a free theme and made it look like a paid theme with Gempage builder. The Customer support is very good, whenever i have an issue, they usually get it solved within 30 minutes. Highly recommend