Reviews (4,976)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly drag-and-drop builder and customizable templates that enhance store appearance and conversion rates. It consolidates multiple tools into one, improving site speed and management. The ability to add custom codes for free is highly valued. Support is consistently praised for responsiveness, expertise, and going beyond basic assistance with quick problem-solving and detailed tutorials.

October 17, 2024

If I could give 10 stars I would. At 1st I was completely opposed to doing our relaunch on Gempages and read a couple of reviews that were not so positive about there customer service and was very concerned about making the switch. To add to it the designer that actually recommended the app which has nothing to due with Gempages quit on me in the middle of the redesign and I literally just stared at the screen for a couple mins thinking what did I just get myself into. I contacted support and explained my story and the next day I was introduced to Lucas. This angel spent minimum 4-5 hours the week after this happned to me and helped me fix the issues that the original designer messed up and completely opened my eyes to how easy it really is. I can not thank him and every customer service rep that went out of there way to help me launch but also understand the power of what Gempages can do. Ty Ty TY Ty for having such an amazing support staff and again Lucas for making what was an extremely horrible situation to the best outcome possible.

Nutri Nation
United States
About 2 months using the app
December 28, 2024

Exceptional Support and Problem-Solving

I had an issue with repeating items on my GemPages layout, and the team went above and beyond to help me resolve it. Special thanks to Dzung for the amazing assistance—your expertise and dedication made all the difference!

The support was fast, thorough, and incredibly professional. I truly appreciate the effort in fixing the problem and ensuring everything works perfectly now. Highly recommend GemPages not only for its functionality but also for its outstanding customer support!

Aeonabaya
Kuwait
About 2 months using the app
November 20, 2024

Incredible app and amazing support team - helped me with implementing custom code onto my website - the team are very good communicators and extremely quick and skilled, highly recommend!

Rhythm HQ
United Kingdom
7 months using the app
December 5, 2024

The app is great and very helpful to present a professional look to customers.

But even better has been the support the i have received from their online team. The level of technical support has been wonderful.

Quick and detailed.

They have solved many integration and coding challenges for me. This supoort is taking my website to another level.

I cant recomment this team and GemPages enough.

Società Anonima
Australia
26 days using the app
November 18, 2024

Best customer service I ever had!

Shout out to Ken, who has resolved all my issues and answered all my inquiries without any delays.

The app itself is fantastic to add special features to your page. But as being far from tech savvy, I just had a few fundamental inquiries and I was helped so flawlessly. I highly recommend this app among all other similar apps.

ComeBackDude
United States
About 2 months using the app
November 11, 2024

Gempages is a very good app. Customer support is available 24/7 and they can solve anything you want. No matter what the issue, Gempages has a solution for it. Thank you!

Naturstep®
United Arab Emirates
9 months using the app
November 28, 2024

It's easy to use page builder and they are making it better.

Quanturi
Finland
About 6 years using the app
January 8, 2025

Great customer service ,they helped me to solve my problem

WoodWe
Lithuania
Over 4 years using the app
December 13, 2024

The attention was perfect, very kind Ken from gempages, solved it. Everything incredible. thank you

miscompritasecuador
Ecuador
About 1 year using the app
December 9, 2024

Made me believe there is A/B testing but there isn't. I'm looking a way how to migrate to Shogun.

If you are choosing GemPages as you provider, you should 100% think about the fact that they advertise features, but they don't work or are not actually included...

Innovato Design
Bulgaria
Over 1 year using the app