Reviews (5,035)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing the professional look and uniqueness of their online stores, which helps increase sales. Its all-in-one platform, user-friendly drag-and-drop interface, and customizable templates simplify store management and improve conversion rates. Features like hero banners and video support add robust functionality. The customer support team is highly praised for their quick, professional assistance and valuable design advice.

February 11, 2025

So far, using GemPages has been a great experience—super versatile features. And, the support team is amazing' goes beyond expectations to help.

My Peace of Mindfulness
United Kingdom
8 months using the app
November 20, 2024

I really like Gempages and I think almost everything is possible. It takes some time to get used to the interface and to know how to build a flawless website. Once you practiced a while, it makes building websites really easy and fast. Great job!

nomsplus
Germany
About 2 years using the app
January 29, 2025

Amazing app, easy to understand and use. The support has been amazing. Quick responses and solved all my issues quick. Recommend this app for creating beautiful pages

JO PLUS
Netherlands
3 months using the app
February 9, 2025

I had an amazing experience with GemPages! The live support was invaluable, guiding me in real time while designing for my client. I especially loved the collab code access feature; it made assistance seamless. I highly recommend it!

orivai
United States
25 days using the app
November 26, 2024

Excellent customer service. Had an issue with our site and they were able to get the bottom of it and fix it quickly. Would recommend.

Ruffneck Scarves
United States
Over 4 years using the app
January 2, 2025

Working with GemPages has been an upgrade to using only the Shopify editor. I recently reached out to the help team, and I was able to resolve my problem in 5 minutes that included updated coding and a video on how to make the changes.

Loganne's Love
United States
3 months using the app
March 10, 2025

Just worked with Teniola. She was so patient with me and super helpful. I recommend this app AND Teniola!

Objets d'Art & Spirit
United States
About 1 year using the app
December 19, 2024

GemPages is an amazing tool! It's super user-friendly and has made designing my Shopify store so much easier. The flexibility and features it offers are top-notch, and the support team is always helpful. Highly recommend it to anyone looking to build a professional and beautiful store!

DiFluid
Hong Kong SAR
2 months using the app
March 5, 2025

every single time I have asked for support, the team have responded quickly. They have provided a solution every time without fail.

Harry was so unbelievably helpful the last time, and they are always mega polite.

The app is superior to every other I have used. Woudl not hesitate to recommend.

Construction Renovation
United Kingdom
About 2 months using the app
January 21, 2025

I do not recommend using GemPages, as you will become completely dependent on it.

GemPages offers an intuitive interface and is easy to use, making it accessible for users of all skill levels. Their customer service is friendly, although response times can be slow.

However, I would only recommend starting with GemPages if you are prepared to use it indefinitely. If you downgrade from a paid ...

Coolhale
Finland
6 months using the app
GEMCOMMERCE CO., LTD replied January 22, 2025

Dear Coolhale,

I’m Auri, the Customer Support Manager at GemPages. I sincerely apologize for the inconvenience caused by the cancellation of your two stores.

Please ...