Reviews (4,989)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its post-purchase sales funnels and all-in-one platform, reducing the need for additional apps and simplifying store management. Its user-friendly design tools and templates allow for easy creation of unique, professional pages without coding. Features include a drag-and-drop builder, extensive customization, and free custom code integration. Seamless app integration and highly responsive, effective customer support enhance its functionality and user experience.

July 11, 2024

Very good team, they helped me to solve a problem very quickly.

Edonova™
Australia
29 days using the app
June 4, 2024

Very resolutive contact center for help. Thank you.

PumpStore
Chile
Almost 2 years using the app
March 17, 2024

Jane is absolutely phenomenal! I've never experienced customer support as efficient and professional as hers. She helped me out incredibly quickly, and her expertise truly shines through. She deserves more than just 5 stars for her outstanding service. Huge kudos to Jane! Thank you so much for your help!

Healthaligns
United Arab Emirates
3 months using the app
January 29, 2024

Going through this app is easy to navigate, and there are lots of customer support representatives to help you, like Tony and Miles from Gempages customer support team. They are such a big help and went the extra mile to assist me with my concern.

Thanks again, Tony and Miles!

Ancient Remedies
United States
About 1 month using the app
May 28, 2024

In short, I highly recommend GemPages for professional store layout assistance. They combined expertise, speed, and outstanding customer service to help transform my store, and I couldn't be happier with the results.

DadBod
Estonia
7 months using the app
March 9, 2024

I really feel very satisfied with the care provided by Pauline.
I got a quick and concise response.
I recommend them.

Estilo Galú
Colombia
About 1 year using the app
August 3, 2024

Best page builder out there. I can't imagine going back to shopify building without gempages. Support is excellent.

FiorraLifestyle
India
About 3 hours using the app
May 19, 2024

First of all, the free version of the custom font family upload doesn't work. And the free version doesn't have an auto-save turn-off option. The maximum time auto-save option doesn't work properly and removes the completed design after reloading the page.

We used gempages for our maximum stores, but recently their poor quality free plan features forced us to move to another pagebuilder. If they don't change these things they will lose a lot of customers very soon!

MrNeckHero
Greece
About 1 month using the app
GEMCOMMERCE CO., LTD replied June 11, 2024

Dear MrNeckHero,
Thank you very much for your honest feedback. We really appreciate it.

At GemPages, we always listen to our customers and improve our service from that.
We would like to let you know that Custom Font is available on Free plan now.

Please give it a try and let us know if there is any assistance you need from us.

Best regards,
GemPages Support Team

May 29, 2024

You need to get used to it but works better then expected. Support also helps

BeamBuddy
Czechia
24 days using the app
February 28, 2024

This team helps you out with your website like if it's theirs. Appreciate it Gem team! And thanks Jane!

30grams
United States
12 months using the app