Reviews (5,020)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for boosting sales and conversions with features like post-purchase funnels and extensive customization options. Its drag-and-drop interface and variety of widgets allow for creating unique, professional stores without advanced coding. The wide range of templates and free custom coding options are also highlighted. Customer support is praised for being responsive, professional, and helpful, providing clear, detailed guidance that enhances the user experience.
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Have contacted support 3 times over the last 3 weeks with no response :( Lots of glitches! Could be a great app down the road but really disappointed with the app currently and most definitely the service! Do not recommend
I need to remove all the code for your plugin, it's too bad, he keeps slowing down my page and the worst part is that I can't find your code, it's a disaster for my site!
Hi there!
Thank you for sharing your valuable feedback with us and we are truly sorry for the recent experience you had with GemPages.
Rest assured that our support team is ...
DO NOT USE THIS!!! I tried making a page through this app one time and I didn't like it so I made a new page through shopify like normal. As soon as I published it, all the pages I made on this app randomly corrupted my new website and it messed up everything and now I have to restart. If you have this, delete it.
Dear Esteemed Customer,
We sincerely regret any inconvenience you may have experienced with GemPages. We understand the importance of resolving the issue promptly and wish to ...
Support is none existent, you cant even pay someone to help such a shame i spent so much time building a site but the last part i had to change to pagefly..
Hi Mate,
We want to extend our sincerest apologies for the delay in our support response. We understand your frustration, and we're truly sorry for any inconvenience this has ...
I tried to cancel cause i didnt use this but it still charged me $30
Hi urbanoakdecor,
I sincerely apologize for the inconvenience you've encountered with our billing process. It's important to note that the billing system is managed by ...
Abgebucht, obwohl alles gelöscht und gekündigt war.
Dear Casadelicia,
We extend our sincere apologies for the unfortunate circumstances that prompted the decision to cancel your service.
It's important to clarify that the ...
After Installing I read came across the below text, that pretty much means if you don't pay every month for the life of your store you will have to revert to pre GemPages, there is a long complex coding process you have to dig through to successfully remove it, when I assume your here because you cant code (Feels Very deliberate)
"Uninstalling GemPages may lead to your live pages not working ...
Hello Tokyo BeauX,
Thank you for your feedback regarding your experience with GemPages. We would like to sincerely apologize for any misunderstanding that may have occurred. ...
Horrible plugin and worse customer service. When we first installed the GemPages plugin our footer disappeared as it was re-written by the app and the support was unable to fix the issue. The video and carousel features were both broken and each time we reached out they said they would respond in 12 hours, never did, and never had a solution. If you are hoping to build pages quickly and ...
This app is a scam! I added the app to my shopify store and tried it out. I went with another app for the same purpose and uninstalled this app. I got an email 10 days later saying my trial is about to expire and to upgrade or my account will be suspended. I did nothing since I didn't want to use the app anymore. I am still being billed $29 monthly for this app through shopify. I contacted them ...
Hi Laryssa,
This is Janie from GemPages. I'm sorry to hear the frustration!
For clarification, Shopify handles billing for all the stores in the app store.
Based on our app ...
Slowed my store down so bad we had to remove the app and have now hired a developer to find and scrape the lever over code. When I installed this app my speed was a 26, after this app was on the site it slowed it down to a 16. The app offers a nice page but bad coding slows your site way down.
Hi Jake,
I'm sorry to hear the frustration!
The slow speed isn't from GemPages only. We should test them out to identify which factors affecting the speed. Normally you ...