Reviews (5,044)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing the professional look and uniqueness of their online stores, which helps increase sales. Its all-in-one platform, user-friendly drag-and-drop interface, and customizable templates simplify store management and improve conversion rates. Features like hero banners and video support add robust functionality. The customer support team is highly praised for their quick, professional assistance and valuable design advice.

January 21, 2025

I do not recommend using GemPages, as you will become completely dependent on it.

GemPages offers an intuitive interface and is easy to use, making it accessible for users of all skill levels. Their customer service is friendly, although response times can be slow.

However, I would only recommend starting with GemPages if you are prepared to use it indefinitely. If you downgrade from a paid ...

Coolhale
Finland
6 months using the app
GEMCOMMERCE CO., LTD replied January 22, 2025

Dear Coolhale,

I’m Auri, the Customer Support Manager at GemPages. I sincerely apologize for the inconvenience caused by the cancellation of your two stores.

Please ...

December 24, 2024

Highly recommend!

It’s a powerful tool that can bring your product pages to life with excellent styling options.

The support team is incredible—they respond quickly and are always ready to assist with any issues.

BLESSYES
United States
6 months using the app
December 19, 2024

GemPages is an amazing tool! It's super user-friendly and has made designing my Shopify store so much easier. The flexibility and features it offers are top-notch, and the support team is always helpful. Highly recommend it to anyone looking to build a professional and beautiful store!

DiFluid
Hong Kong SAR
2 months using the app
November 20, 2024

I really like Gempages and I think almost everything is possible. It takes some time to get used to the interface and to know how to build a flawless website. Once you practiced a while, it makes building websites really easy and fast. Great job!

nomsplus
Germany
About 2 years using the app
November 26, 2024

Excellent customer service. Had an issue with our site and they were able to get the bottom of it and fix it quickly. Would recommend.

Ruffneck Scarves
United States
Over 4 years using the app
February 3, 2025

the support is very good. I have recieved good support from Tony, Dzung anf Anthony. All of whom had quickly helped me with my issues and made my pages look good.

Highly recommended!

PiaraMD
Australia
3 months using the app
January 14, 2025

Very good app/page builder in general. There could be some improvements/guidance/instructions on implementing custom data on GemPages vs. native Shopify so I was considering giving 4 starts with that in mind. However, the GemPages support team have been nothing short of exceptional helping me. I would recommend GemPages as a page builder for Shopify to anyone considering.

My Store
New Zealand
About 2 months using the app
February 11, 2025

They did their best for all my problems. It was truly an extraordinary help experience. I use it with great pleasure and recommend it.

Weltura
United States
9 months using the app
December 5, 2024

Our experience with Gem pages has been amazing for a number of reasons - but the customer service & technical support provided by the team is undoubtably the most outstanding and reliable aspect of it all. Technical issues can be frustrating & slow your momentum as an e-commerce business - Gem pages never fails to provide the best & fastest technical support to get you back up & running in record ...

HNDRXX
Australia
7 months using the app
January 23, 2025

Rep I spoke with was a big help and knowlegable. GemPages is easy to use to creat Landing page!

New Age Promotions
Australia
Over 3 years using the app