Reviews (4,976)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly drag-and-drop builder and customizable templates that enhance store appearance and conversion rates. It consolidates multiple tools into one, improving site speed and management. The ability to add custom codes for free is highly valued. Support is consistently praised for responsiveness, expertise, and going beyond basic assistance with quick problem-solving and detailed tutorials.

October 1, 2024

I love GemPages, It allows me to create my website the way in wish. To build pages that suit my products and the information and branding I wish to share with the world. If I need help with anything it is always prompt and allows me to further customise in ways that i need to.

MYEE HARLOW
Australia
Over 1 year using the app
November 5, 2024

Very easy to use Gempages and also great benefit that a lot of platform doesn't have is SEO check and also they have guide for it, that is very high stand out. I been testing different platform for web developing and it's seems that Gempages having a lot of improvement in software that regularly updating. Also very good price but the best thing costumer service doing amazing job whatever it's take.

Strike Algo
United Kingdom
30 days using the app
October 8, 2024

I had an issue with my website, and the customer service team was both kind and helpful in resolving it. They were excellent at guiding me through the process. Since I couldn't fix the problem myself, I handed over control of my Shopify store to them without any worries. Their professionalism and support made the entire experience seamless, and I truly appreciate their assistance

ZYPREX
Denmark
3 months using the app
January 2, 2025

Really easy to use and has many functionalities. The customer support is the best thing about Gempage. Always there to help, and answer quicky! I recommend this app to everyone!

Atena
Canada
About 1 month using the app
October 8, 2024

The app is really amazing once you get over the learning curve. It took me about two tries before understanding how things work. Annie from customer service was amazing. I had an issue with how it looked when I published a product page, but they were able to fix the issue in no time. I would definitely recommend this app. So many choices for pages. So incredible.

UnPacked Treasures
United States
2 months using the app
Edited November 17, 2024

Gempages are awesome! You get to achieve any design you desire !without coding or anything complicated! for your website for free or a fraction of the price. Their customer service rapid, friendly and knowladgable! Plus it's 24/7 meaning I got the finish my website during the weekend and was ready to launch on Monday.

My Store
Czechia
About 1 month using the app
October 9, 2024

I am relatively new when it comes to building, editing, and revising websites, so there was a bit of a learning curve to say the least. However, after almost a year in, I know enough to be dangerous--and that's just the tip of the iceberg.

Their saving grace is their customer service, however. Super responsive, kind, and willing to get to the bottom of any issue (which with me, there's a lot-ugh). Sometimes it's not always the answer you were hoping for, but GemPage's staff and customer support are usually kind and understanding while not stopping until they find clarity.

Good people (thx Kyle), good product, good music.

Songs With You
United States
Over 3 years using the app
November 20, 2024

very helpful customer service. been very happy with gempages.

Two Tails Pet Company
United States
Over 3 years using the app
Edited December 9, 2024

Great app for building, small learning curve, a lot of options to build what you want. Needs more advanced sections, without app integrations like bundles for our needs

Stride
Slovenia
About 1 month using the app
October 25, 2024

It took me a minute to learn how every feature on Gempages works but once you're used to it, it's amazing! You can create a very customised website and the support team helped me solve every single problem or doubt I had, which were quite a few. I only used it for a specific landing page to test it out, but I'm positive I will get the premium version later on. I'm very very pleased!

Recatch Privé
Spain
29 days using the app