Reviews (4,989)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its post-purchase sales funnels and all-in-one platform, reducing the need for additional apps and simplifying store management. Its user-friendly design tools and templates allow for easy creation of unique, professional pages without coding. Features include a drag-and-drop builder, extensive customization, and free custom code integration. Seamless app integration and highly responsive, effective customer support enhance its functionality and user experience.

June 12, 2024

What I like most about Gem is the customer service. They are really helpful all the time and answer very quickly. I'm so happy with the service so far.

Picnic Labs
Portugal
4 months using the app
April 15, 2024

Very good customer service and support team even on the free plan right now , going to upgrade to paid plan soon since their support is so efficient

winksbeaute
Singapore
5 days using the app
May 24, 2024

extreamly good customer service, the live chat is sooo useful, plus i can recreate on this builder whatever i need to recreate

LA ARMERIA 92
Colombia
4 months using the app
January 29, 2024

I like using gempage because its service is perfect. Any problems I encounter during use are solved perfectly and quickly.

ACMER
Hong Kong SAR
3 months using the app
April 26, 2024

Very easy to do it. They also help a lot if needed.

My Store
Portugal
4 months using the app
May 7, 2024

Kyle is amazing! Every time I have contacted customer service I have been pleased with their responsiveness and helpfulness.

The Lone Star Mattress
United States
About 1 month using the app
February 4, 2024

Whenever I require assistance, the support team consistently provides a positive experience. I highly recommend their services! Ikram was extremely helpful and responded promptly :)

My Store
Serbia
4 months using the app
April 3, 2024

The builder itself is great. Very intuitive and fairly easy to use, especially if you have used page builders before. Great UI and pretty flat learning curve. But the biggest value is the service. I have worked with customer service teams on a lot of apps and the Gempages team (Tony, Kyle, Miley and Ken) is one of the best I've ever encountered. They were helpful, resourceful and incredibly friendly. They went above and beyond and I was just delighted. 100% worth it.

Leaning Post Wines
Canada
6 days using the app
April 25, 2024

Amazing tools and great customer service!

Ideas Unlimited Promotions - RE/MAX Approved Supplier
Canada
10 months using the app
April 9, 2024

Guys ... this is the real deal!
never left an app review after 6 years on shopify, but this one is a 10/10
very comprehensive set of functions, sleek pages, tech support was on live chat and actually helpful! they sort it out rather than passing you to email ticket support (shout out to Mona:) and they're onto something with the ai page builder tools that need a little bit of tweaking but definitely gave me some good head starts.

My only suggestion would be to add a "layers" type field in the left tab of the editor. A few times i struggled to change small sections of background colours or margin sizes because the elements are sometimes tightly overlapped (section/row/product etc) and hard to figure out exactly what needed the edit. I figured it out, but took a little longer than I would have liked.

An excellent page builder overall.

Love British Lifestyle
United Kingdom
About 20 hours using the app