Reviews (4,977)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly drag-and-drop builder and customizable templates that enhance store appearance and conversion rates. It consolidates multiple tools into one, improving site speed and management. The ability to add custom codes for free is highly valued. Support is consistently praised for responsiveness, expertise, and going beyond basic assistance with quick problem-solving and detailed tutorials.

October 25, 2024

It took me a minute to learn how every feature on Gempages works but once you're used to it, it's amazing! You can create a very customised website and the support team helped me solve every single problem or doubt I had, which were quite a few. I only used it for a specific landing page to test it out, but I'm positive I will get the premium version later on. I'm very very pleased!

Recatch Privé
Spain
29 days using the app
November 14, 2024

All-in-all it's a great, easy-to-use app, but there are several bugs that I've encountered that have cost me time and money. For example, the Accordion block seems to bug out the page at times, saving gets jammed sometimes. I've had multiple occasions where I've lost progress due to this. I once updated a product page, published it, and the next day the page in the editor had rolled back to a previous version, but the published page remained the same, so when I wanted to make some changes I had to update everything all over again. Some of the blocks could use more customizability options. Overall, it's a good app for the price.

Magnura
Hong Kong SAR
3 months using the app
November 24, 2024

I can recommend Gempages to everybody who has problems with Shopify's own editor. It makes everything much more easier and you can catch up some ideas from the ready-to-use templates.

Especially, I want to express my gratitude to Jeremy and his colleagues. Their support is on of the reasons why I wilI stay with Gempages. I never experienced such a great, result-oriented support! Thank you very much guys.

Pawsonalify
Germany
7 days using the app
November 12, 2024

The Online Chat Customer Service is AWESOME! They gave me a personalized, step by step tutorial on how to solve my issue. The excellent product knowledge and professionalism made it much easier to launch my website.

The Bargain Bloom
United States
About 2 months using the app
December 19, 2024

very good customer service, Pauline help me to fix my page , very professional

My Store
Colombia
3 months using the app
October 9, 2024

Best builder for Shopify, customer service is best from all apps that I use hands down. Highly recommend them over anyone else!

BackBraced
Finland
About 1 year using the app
October 31, 2024

I like GemPages it helps me to upgrade the look of my site and the support time is very helpful Pauline was very kind to me solve my issues

MAX Faucets
Canada
About 1 year using the app
November 15, 2024

The experience has been amazing. No matter what problem I encountered, I was able to get timely help from the technical team. I used to be a graphic designer and tested a few platforms before finally choosing Gempage. It seems I made a very wise and correct choice

Glowtide
China
About 2 months using the app
November 17, 2024

Superb help, had to wait a bit which is understandable at this period of the year, when the help was there it was Superb, clever, friendly, top notch! Recommended!

GemPages is truely amazing to build your store with. The speed, the logic, the beauty, I'm hooked. Take your time, get to know it, and get hooked! GemPages all the way baby, let's gooooooooo! Thank you Tina!

EternaBloom
Belgium
24 days using the app
October 7, 2024

I had never made a landing page before. The templates are simple. Due to my lack of knowledge, I reached out to support several times. They were amazing to work with. They were so helpful and walking me through each step. It made it even simpler when I allowed them to be a collaborator and fix what they could do faster than I could. The icing on the cake was a text from them today asking how I was doing and if they could help me. Thank you again for all your support!

Shelly Jo Hypno Aminos
United States
27 days using the app