Reviews (4,993)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its post-purchase sales funnels and all-in-one platform, reducing the need for additional apps and simplifying store management. Its user-friendly design tools and templates allow for easy creation of unique, professional pages without coding. Features include a drag-and-drop builder, extensive customization, and free custom code integration. Seamless app integration and highly responsive, effective customer support enhance its functionality and user experience.

June 1, 2024

No answer from their customer service in hours. Mulitiple bugs and not compatible with every theme without custom coding

Arctic Recovery DK 🇩🇰
Denmark
About 1 month using the app
GEMCOMMERCE CO., LTD replied June 11, 2024

Dear Arctic Recovery DK,

We apologize for any inconvenience you experienced. Our team strives to provide prompt support, and we regret that there was a delay in our response, we are working on it to improve our speed.

We are constantly working to improve compatibility and fix any bugs. Your feedback is valuable to us, and we'd like to address your specific concerns directly. Please feel free to contact us so we can assist you further.

Thank you for your understanding.

GemPages Support Team

April 8, 2024

STAY AWAY. INSTALLS CODE AND DOES NOT GET REMOVED WHEN YOU UNINSTALL THE APP!!!!! Now the Site is LITTERED with all their Code!!!

No mention of code being installed....their "AI" is a joke, it doesn't work. Stay away from this APP..installs Code and doesn't get removed when the App is uninstalled.

theLightShop
United States
23 days using the app
January 27, 2024

Works and really nice staff to help with problems

Lumos
Finland
5 months using the app
June 5, 2024

Nice product, nice service

Cozitylab
United States
2 months using the app
May 7, 2024

Very good customer support

Vibali
Belgium
About 1 year using the app
February 29, 2024

We have been using GemPages on our store for a long while and we are really happy with its functionalities, it makes web-designing so easy! Tech support is incredibly fast and efficient.

Korean-Skincare-UK
Netherlands
3 days using the app
May 20, 2024

I needed help with an issue. They answered me very quick and were very helpful and patience. The app is easy to use and if you need help they are helping you in any case.

revived.store
Germany
2 days using the app
Edited April 12, 2024

AMAZING customer service!!! Ken was a great help and I love the app.

Jester Trades
United States
About 2 months using the app
March 17, 2024

Great app for custom site great support too

PROTATABG
United States
3 months using the app
March 28, 2024

Amazing app for building websites! Their customer service is excellent too

Nuvio
United Kingdom
3 months using the app