Reviews (2,568)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting conversion rates and enhancing site aesthetics with its easy-to-use drag-and-drop interface and extensive customization options, requiring no coding skills. Features like A/B testing and AI enhancements optimize page designs, while integration with third-party apps adds versatility. The support team is noted for being responsive and efficient, often providing more than basic assistance.

Edited March 18, 2023

1. I started using the GemPages app for my website design needs, and it has exceeded all of my expectations. The app is incredibly user-friendly, with a sleek and intuitive drag-and-drop interface that makes designing beautiful, professional-looking pages a breeze.

One of the app's standout features is the vast selection of available templates and pre-built blocks. Whether you're creating a landing page, a product page, or a blog post, there is a template that suits your needs and can be customized to fit your brand perfectly.

What sets GemPages apart, however, is their exceptional customer support. Today I enjoyed working with Amy, who went above and beyond to assist me with my design needs. She was incredibly patient and thorough, taking the time to answer all my questions and ensure my problem was fixed. I really appreciate all she did. She saved me hours of work. Thank you Very much, Amy.

The GemPages app also has a powerful visual editor that allows for fine-tuning every aspect of your pages, from the layout to the color scheme to the font choices. And with the ability to add custom code and integrations, the possibilities are endless.

I highly recommend the GemPages app to anyone looking to take their website design to the next level. With its user-friendly interface, a vast selection of templates and customization options, and exceptional customer support, GemPages is a standout app in the crowded field of website design tools.

2. I love this app. It is easy to create new looks for your website. I love the scheduling feature. If you have a one-day sale, you can schedule the design to change when the deal ends. The customer service is excellent. Just IM them in the chat if you have an issue, and they will immediately begin solving it. Thank you very much, Emma, for your recent help.

MiKlahFashion
United States
About 3 years using the app
April 25, 2022

The customer service is outstanding. They helped me solve an issue that wasn't even part of their app. It's great to know I can ask for help from them when I need it.

Anna Sui
United States
About 3 years using the app
March 31, 2022

Support was responsive. I had a problem with an image slider carousel causing issues with Google Page Speed's "Cumulative Layout Shift" score, and I reached out to them about it. Ultimately, I figured out a quick & dirty CSS modification that fixed the problem without them needing to make code changes to the product, but it was quite helpful just to have someone else on the other side to chat about the issue and offer to have the devs look into it further (which as it turns out I didn't need) Thanks, Tony and Kenny!

Die Hard Dice Store
United States
About 3 years using the app
May 29, 2022

Excellent support. Even on weekends! Staff provides very detailed replies and easy to follow video clips.

codogirl.com
United States
About 3 years using the app
April 27, 2022

Very useful, and the customer service is great, always there to help me out, thank you so much, recommend

UNITEK
Hong Kong SAR
About 3 years using the app
April 6, 2022

We have been using GemPages for about 3 years to create our website. The company has very fast, helpful and kind customer service. I would recommend GemPages.

Instant Chemistry
Canada
About 3 years using the app
Edited January 22, 2025

Stuck itself in every inch of the code to my website and not easily removed even seems to be adding more of itself after uninstalling, and the landing page doesn't even work correctly. Has slowed down my website significantly!

Love Light Minnesota
United States
8 months using the app
Edited April 22, 2021

I cannot rate the team highly enough! just had an issue that prevented me from updating new data , the gempages team not only responded super fast but they fixed the issue as well! Awesome customer service, and from a different continent and time zone. Thankyou :)

Basketcase Gourmet
Australia
About 3 years using the app
April 12, 2022

I think it's very useful. We can build any kind of page we want. If you dont know what to build, there are some templates for you to use. And the customer support team is always responsive and helpful. Recommended!

YoungSpeeds
United States
About 3 years using the app
May 21, 2023

Their service is amazing, I had a lot of questions at the beginning and they all answered and were very patient, I recommend Gempage 100%

MOOSOO®
United States
About 3 years using the app
GEMCOMMERCE CO., LTD replied May 21, 2023

Our team thrilled to receive such great rating. Happy to hear that you enjoy the app. Thank you so much for your support. Our entire team at GemPages ASIA greatly appreciate it.