Reviews (5,007)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for boosting sales and conversions with features like post-purchase funnels and extensive customization options. Its drag-and-drop interface and variety of widgets allow for creating unique, professional stores without advanced coding. The wide range of templates and free custom coding options are also highlighted. Customer support is praised for being responsive, professional, and helpful, providing clear, detailed guidance that enhances the user experience.

April 6, 2024

Great customer support.

HOMELife Technology
Australia
Over 3 years using the app
August 6, 2024

La aplicación tiene muchisimas herramientas. Para el coste que tiene las posibilidades son infinitas y bueno del soporte ya ni te cuento, es asombroso. El soporte es el mejor que he visto

Saray Lopez Cosmetics
Spain
26 days using the app
May 20, 2024

I needed help with an issue. They answered me very quick and were very helpful and patience. The app is easy to use and if you need help they are helping you in any case.

revived.store
Germany
2 days using the app
March 18, 2024

GemPages es excelente, no soy ningún experto en diseño, pero la interfaz está hecha para cualquier usuario, claro que hay que practicar y aprender, pero todo es muy intuitivo, y lo mejor cualquier duda que tengas está el apoyo de los asesores quienes te brindan asesoramiento total, en especial Jane. Recomiendo esta app

Victorian Shop
Colombia
About 1 year using the app
June 1, 2024

No answer from their customer service in hours. Mulitiple bugs and not compatible with every theme without custom coding

Arctic Recovery DK 🇩🇰
Denmark
About 1 month using the app
GEMCOMMERCE CO., LTD replied June 11, 2024

Dear Arctic Recovery DK,

We apologize for any inconvenience you experienced. Our team strives to provide prompt support, and we regret that there was a delay in our response, we are working on it to improve our speed.

We are constantly working to improve compatibility and fix any bugs. Your feedback is valuable to us, and we'd like to address your specific concerns directly. Please feel free to contact us so we can assist you further.

Thank you for your understanding.

GemPages Support Team

June 12, 2024

Das Support Team arbeitet sehr gut, freundlich und hilfsbereit. Manchmal reicht der Support auch über die eigentlichen Grenzen von Gempages hinaus. Deswegen *****. Wer einen guten Support möchte ist hier richtig. Der Page Builder hat nicht den Funktionsumfang wie Wordpress, was auch an den vorgegebenen Einschränkungen durch Shopify liegt. Das macht die Sache aber auch sicherer. Jedoch ist alles was man für einen guten Auftritt benötigt enthalten.

VierBeinerGlück
Germany
Over 1 year using the app
May 3, 2024

The advice they gave me was perfect.

De Hogar
Peru
9 months using the app
July 17, 2024

Customer service has been awesome!

ACC Ceramics
United States
8 days using the app
June 21, 2024

great app great and fast and helpful customer service!

fluffy
Algeria
About 1 month using the app
April 22, 2024

Excellent customer service

Chatty Caps
United Kingdom
9 months using the app