Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and reliable performance, especially those with multiple stores as it enables automatic redirection of visitors to the correct country store. They value the IP whitelist feature and customization options, including altering the pop-up box appearance. The support team is praised for their prompt and efficient responses. The app is mobile-friendly, integrates well with Shopify's multi-currency feature, and is capable of handling high volume sites. It improves customer experience by directing them to the appropriate website and allowing payments in local currency.

February 8, 2020

We have both Australian and a New Zealand Shopify Stores so use this app to direct people to the correct store. It works exactly as described and the service from the team has been incredible. They are very thorough and helpful to ensure you are getting the most from the app.

O'Neill Australia
Australia
About 2 months using the app
June 15, 2021

The team were very helpful with a tricky issue we were facing between a new clone site. Speedy & accurate response. App is very easy to use & straight forward to set up.

Banbé Eyewear
Australia
About 1 month using the app
December 16, 2019

Incredibly helpful guys who truly "go the extra mile".

Rare to see this kind of support – and especially for this price range.

Shape Republic
Germany
About 1 month using the app
January 18, 2019

Great app! Works well, and the added features to speed up the redirect are top-notch. Fantastic customer service!

Schaf Skin Care - USA
Canada
About 1 month using the app
October 1, 2020

This app has been working seamlessly and customer service has been fantastic. They're extremely responsive and take the effort to understand your problem and help solve it until you're satisfied. Highly recommend.

foufoubrands CA
Canada
29 days using the app
Edited September 17, 2018

The app is pretty straight forward to setup, I'm not very tech savy so I had to reach their support a couple of times. They even helped me costumize the look and feel of the banner.

Love Powered Co.
Canada
20 days using the app
November 5, 2020

Great support with customizing the pop-up. Easy to use app. Very happy with it all so far! GDPR banner simple and easy to set up too.

The Fabric Store Online
New Zealand
17 days using the app
April 14, 2021

Very easy to implement and the team at Spice Gems very helpful in helping with design of messaging.

Barry M
United Kingdom
14 days using the app
August 6, 2020

Great app, a couple of small glitches when it was first enabled but the SpiceGems development team were very quick to find and fix the problem - they reply to emails within minutes and are very courteous. Highly recommend this app!

Cleo Harper
Australia
7 days using the app
July 24, 2020

Spice Gems team has been very helpful in setting up their app for both my stores. They're quick and professional. I recommend the app

AYNI Treasures Europe
United States
5 days using the app