Gift Box • Free Gift Purchase

Gift Box • Free Gift Purchase

Reviews (207)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants value this app for boosting conversion rates and average order value through free gifts and promotions. It's praised for easy setup, automatic gift addition, multilingual support, and theme customization. Effective for "buy X, get Y free" and tier-based gifts, it integrates seamlessly with Shopify, including custom themes. Reliable performance and intuitive interface are noted, with 24/7 customer support being responsive and efficient, often resolving issues quickly.

May 4, 2026

Chatting with a real person for help is great.

Cherry Shrimp Canada
Canada
About 20 hours using the app
November 26, 2025

I had trouble at first, but only because our theme code is not optimized/proper. Juan on the support team went WAY above & beyond to get me up and running the day before Thanksgiving. Thanks, Juan!

Pure TheraPro Rx
United States
15 days using the app
Digismoothie replied November 28, 2025

We appreciate you sharing your positive experience, and we are pleased that Juan was able to ensure a smooth setup, particularly during the busy time leading up to Thanksgiving. Our support team is here to assist with complex theme issues, and we are glad we could help get your offers running effectively. Thank you for recognizing Juan's efforts.

December 10, 2025

Very well done app with an amazing support team! I used every year during Christmas and it's very easy to use and increase a lot the conversion rate

Threeface
Italy
About 1 year using the app
Digismoothie replied January 20, 2026

We appreciate the kind words and the five-star rating. It’s fantastic to hear that Gift Box has been a reliable tool for your Christmas campaigns year after year and is successfully driving your conversion rates. Thanks for your continued support!

November 23, 2025

Everything works perfectly, used for multible years! And the team behind is always there to help with anything!

Melchior Jewelry
Denmark
About 3 years using the app
Digismoothie replied November 24, 2025

Thank you for the wonderful review and for being with us for multiple years. We’re thrilled everything works perfectly and that our team has been helpful. If anything comes up, we’re here for you :)

November 25, 2025

Gift Box is a very clean looking and functioning app that has already improved our average sale after only a few days of use.

Also their customer service is top notch. I asked to have one item changed and it was done within 15 minutes.

United States Holocaust Memorial Museum Deanie and Jay Stein Museum Shop
United States
5 days using the app
Digismoothie replied November 28, 2025

This is excellent news. We are very pleased to hear that Gift Box has positively impacted your average sale after just a few days. Providing a clean design and rapid support—like the 15-minute resolution you experienced—are top priorities for us. Thank you for confirming that our app is delivering both performance and service. Don't hesitate to reach out to us if you need help with anything else :)

January 22, 2026

Great too, Costumizes well and if not, the support is super alert and great at helping out

Julie Sandlau International
Denmark
About 2 months using the app
Digismoothie replied January 23, 2026

Thank you for your kind review. Our team was happy to help! Don't hesitate to reach out to us whenever you need our assistance.

July 25, 2024

Had a minor issue which caused customer to get free gifts without a purchase of an item. They were quite responsive and did a custom fix quite swiftly!

Liberty Supplements
United Kingdom
Over 2 years using the app
May 10, 2024

Excellent app, excellent service! I've been using it for over 2 years now and the app has significantly increased our AOV. Highly recommend!

WishGarden Herbs
United States
Over 2 years using the app
June 7, 2024

Really great service. They coded a specific feature for us via chat, it took over an hour but they did it right away.

Blonyx
United States
Over 1 year using the app
Edited October 3, 2024

This app is very easy to use, and works very well. Simplicity is the key. Also, the guys on the help desk go out of their way to resolve any issues. They quickly sorted out an issue where the free gifts were shown in a region where we didn't want them to be shown. I appreciated that a lot as it could have been a major headache for our customer care team. Thanks Melanie and co.

The Raw Honey Shop
United Kingdom
12 months using the app